Elizabeth DOUD

• Worked to help clients evaluate risk and select appropriate property, casualty, life and health personal insurance coverage. Skilled in policy analysis, customer service, prospecting, claims support, and maintaining compliance with state insurance regulations. Worked closely in a team setting. Strong ability to explain complex coverage options, build long-term client relationships, and meet sales and retention goals in a fast-paced environment.

Provided therapy, behavioral health intervention services, care coordination, and family support to children and young adults in neurodevelopment unit.

• Supported youth in daily activities and personal development plans.
• Assisted in implementing behavior management strategies to promote positive interactions.
• Monitored and documented youth progress and behavioral changes regularly.

• Supervised daily activities and interactions among youth in care.
• Implemented individualized care plans to support emotional and behavioral needs.
• Facilitated group discussions to promote social skills and conflict resolution.
• Maintained accurate records of youth behavior and progress reports.
• Collaborated with team members to ensure a safe environment for all residents.
• Provided crisis intervention and de-escalation techniques during challenging situations.