Elizabeth Hepner
Haverhill
Summary
Dedicated administrative assistant with strong customer relations skills and proven ability to thrive in fast-paced environments. Detail-oriented and decisive, demonstrating excellent judgment and multitasking capabilities. Experienced in both independent and team settings, consistently delivering accurate and timely clerical support.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Circle/World Insurance Associates
Danvers
03.2022 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supplies inventory and placed orders when necessary.
- Facilitated communication between different departments within the organization.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Developed and maintained filing systems for confidential documents and records.
Graphic Designer
Cambridge Chamber of Commerce
Cambridge
04.2021 - 06.2023
- Assisted in selecting colors, images, text style and layout for each project.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Maintained up-to-date knowledge of industry trends in graphic design technologies.
- Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
Graphic Design Intern
The Independent Day School
Middlefield
06.2016 - 10.2017
- Collaborated with internal teams on project briefs to ensure timely delivery of projects within budget constraints.
- Maintained a detailed log of all projects completed along with their respective timelines.
- Worked closely with the marketing team on content creation including logo designs, email campaigns, social media posts.
- Designed graphics for websites, brochures, posters and other marketing materials using Adobe Creative Suite applications such as InDesign, Photoshop and Illustrator.
- Helped coordinate photo shoots, including scheduling, location scouting, and equipment setup.
Education
High School Diploma -
Minuteman Regional High School
Lexington06-2009
Some College (No Degree) - Graphic Design/Marketing
Salem State University
Salem, MASkills
- Customer service
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Confidentiality management
- Dedicated team player
- Microsoft Office Suite
References
References available upon request.
Timeline
Administrative Assistant
Circle/World Insurance Associates
03.2022 - Current
Graphic Designer
Cambridge Chamber of Commerce
04.2021 - 06.2023
Graphic Design Intern
The Independent Day School
06.2016 - 10.2017
High School Diploma -
Minuteman Regional High School
Some College (No Degree) - Graphic Design/Marketing
Salem State University
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