Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Supplier Management Category Associate
Wayfair
Boston, Massachusetts
08.2023 - Current
Cultivated and optimized relationships with 53 top suppliers, contributing to $115 million in gross revenue through targeted performance improvement initiatives.
Monitored and enhanced operational performance, resulting in a gross incident exposure reduction of 110 basis points, surpassing the target by 400 basis points, and achieving a replacement part ship rate of 70%, while sustaining an IFR greater than 90%.
Led initiatives to enhance pricing strategies across categories, leveraging advanced analytics to pinpoint top-performing products and pricing adjustments.
Developed and implemented revenue growth strategies, resulting in $15k/month in ad spend and a significant increase in supplier ad penetration alongside a ~12% decrease in shipping costs through logistics optimization.
Managed inventory acquisition and fulfillment resolution processes across multiple departments, significantly improving customer satisfaction through strategic initiatives.
Achieved recognition as a team leader and subject matter expert in B2B and cost metrics. Mentored junior colleagues, resulting in improved team performance and received an award for significant cultural impact within a 400-person organization.
Mobile Operations Analyst
Eversource Energy
Windsor, Connecticut
08.2022 - 08.2023
Assist in preparation and expansion of BYOD (Bring Your Own Device) Program to reduce the number of Eversource iPads used by 20+ Gas Contractors
Test production changes relating to MGMS and EGMA, including end authoring end-user communications and participate in business checkouts for monthly releases
Is the designated resource for EGMA end users when technical issues arise and escalate
Understand the iPad deployment process and take on compliance efforts to prevent iPads from non-use, and rebuild and configure when out of compliance
Attend CRM presentations and provided feedback that ultimately selected a new software solution provider
Eversource Energy, Process and Application Performance Analyst
Randstad - Contract
Windsor, Connecticut
02.2020 - 08.2022
Support and manage the launch of Mobile Gas Meter Systems (MGMS), Electric Work and Asset Management (eWAM), and the Eversource Gas Company of Massachusetts (EGMA) projects
Identify and analyze 500+ issues within the work order applications and communicate findings through daily reports to team leads and weekly reports to designated business units
Act as a liaison between our IT and Operations units to address 2000+ system failures and escalate open issues to assigned team members
Central Environmental Health, Safety, Sustainability Intern
Pratt & Whitney
East Hartford, Connecticut
05.2018 - 08.2018
Managed the Green Power Grant Program by administering eligibility and achievement guidelines to past and future recipients
Launched Xerox Print Awareness Tool to promote more eco-friendly printing initiatives
Researched, analyzed, and implemented various sustainable practices such as reducing non-industrial waste in the work environment
Associate Director - AMEA - Category Management - Packaging Material at Kellanova ( formely Kelloggs)Associate Director - AMEA - Category Management - Packaging Material at Kellanova ( formely Kelloggs)