Elizabeth Pimentel
East Freetown
Summary
Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Adjudication agent
SaviLinx
Lawrence
01.2026 - Current
- Assisted clients with inquiries and provided timely support.
- Collaborated with team members to ensure effective communication and workflow.
- Managed scheduling and appointment setting for client meetings.
Merchandiser
SAS Retail Services
Hyannis
09.2023 - 12.2025
- Executed product placement according to company visual standards.
- Managed inventory levels to ensure product availability and stock rotation.
- Collaborated with store management to optimize merchandising strategies.
Aquatic specialist
Petco Animal Supplies Stores Inc.
North Dartmouth
01.2020 - 08.2023
- Assisted customers in selecting appropriate aquatic pets and supplies.
- Maintained cleanliness and organization of aquatics department displays.
- Educated pet owners on proper care for fish and aquatic habitats.
Housekeeping Cleaner
Hathaway Manor Extended Care Facility
New Bedford
09.2021 - 10.2022
- Maintained cleanliness in resident rooms, common areas, and facilities.
- Sanitized bathrooms and kitchens to ensure hygiene standards.
- Operated cleaning equipment like vacuums and floor buffers.
Animal Caretaker
Pet Supplies Plus
Fairhaven
07.2021 - 09.2022
- Cared for diverse animal species in a retail environment.
- Maintained cleanliness and safety of animal habitats and supplies.
- Assisted customers with animal care questions and product recommendations.
Cashier
Petco Animal Supplies Stores Inc.
North Dartmouth
01.2016 - 05.2019
- Processed customer transactions accurately and efficiently at a leading pet supply retailer.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed cash register operations and maintained balanced cash drawers daily.
Education
New Bedford Regional Vocational Technical High School
New Bedford, MASkills
- Customer service
- Visual merchandising
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Customer service and care
- Problem-solving
- Internet savvy
- Problem-solving skills
- Follow-up calling
- Information documentation
- Goal-oriented mindset
- Positive attitude
- Schedule management
- Strong communication
- Clear communication
Timeline
Adjudication agent
SaviLinx
01.2026 - Current
Merchandiser
SAS Retail Services
09.2023 - 12.2025
Housekeeping Cleaner
Hathaway Manor Extended Care Facility
09.2021 - 10.2022
Animal Caretaker
Pet Supplies Plus
07.2021 - 09.2022
Aquatic specialist
Petco Animal Supplies Stores Inc.
01.2020 - 08.2023
Cashier
Petco Animal Supplies Stores Inc.
01.2016 - 05.2019
New Bedford Regional Vocational Technical High School