Elizabeth Pladsen-Spivey
Hyannis,MA
Summary
Kitchen professional with the Hampton Inn and Suites, excelling in food preparation and sanitation. Recognized for enhancing customer satisfaction through effective teamwork and problem-solving. Committed to maintaining high standards of cleanliness while adapting to fast-paced environments, ensuring compliance with health codes and fostering a positive workplace culture.
Developed strong communication and organizational skills in childcare setting, looking to transition into new field.
Skilled in creating structured, supportive environments and managing diverse needs. Seeking to apply these transferrable abilities in new professional context.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Staff
Hampton Inn and Suites
06.2025 - Current
- Adapted quickly to changing tasks during busy service periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment
- Managed time to juggle multiple tasks simultaneously with ease
- Maintained composure and work quality while under stress.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Manager
Old Kings Coffee House
03.2022 - 06.2025
- Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patron.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Infant and Toddler Teacher
Kiddie Kollege Day Care
08.2015 - 07.2021
- Fostered a safe, nurturing environment for infants and toddlers during daily routines.
- Maintained a safe and nurturing environment by adhering to state regulations and implementing consistent routines for care.
- Supported individualized learning needs by adapting teaching methods to suit various learning styles and abilities.
Assistant Manager
Dunkin' Brands
08.2019 - 06.2021
- Assisted in managing daily operations to ensure efficiency and service quality.
- Monitored inventory levels and coordinated supply orders to meet demand.
- Maintained a clean, safe, and organized store environment to enhance the employee and customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Arts - Early Childhood Education
Cape Cod Community College
West Barnstable, MA2017
Certified Medical Assistant - Medical Assistant
The Salter School
Fall River, MA2005
Skills
- Food preparation
- Organization and cleanliness
- Health code compliance
- Stock maintenance
- Positive attitude
- Customer service
- Dedicated work ethic
- Flexible and adaptable
- Relationship building
- Documentation and record keeping
- Conflict resolution
- Safety awareness
- Individualized support
- Empathy and Patience
- Managing activities
- Collaborative and Team-oriented
- Emotional support and development
Certification
Servsafe manager certification
Cpr and first aide training and certificate
Allergen training certificate
Timeline
Kitchen Staff
Hampton Inn and Suites
06.2025 - Current
Manager
Old Kings Coffee House
03.2022 - 06.2025
Assistant Manager
Dunkin' Brands
08.2019 - 06.2021
Infant and Toddler Teacher
Kiddie Kollege Day Care
08.2015 - 07.2021
Associate of Arts - Early Childhood Education
Cape Cod Community College
Certified Medical Assistant - Medical Assistant
The Salter School
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