Elizabeth Walsh
Boston
Summary
Professional with comprehensive experience in agile methodologies and team facilitation. Skilled in guiding teams through agile practices, fostering collaboration, and driving successful project outcomes. Adept at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. Recognized for strong leadership, effective communication, and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scrum Master
C Space
Boston, MA
02.2024 - 11.2025
- Supported Agile teams and leadership by running end-to-end delivery processes, managing backlogs, creating metrics, and removing impediments for distributed teams.
- Led all Agile ceremonies (standup, grooming, sprint planning, demos, retros) for multiple teams, improving team flow and increasing velocity by 20%.
- Owned backlog health—triaged incoming requests, prioritized work, clarified requirements, aligned to quarterly objectives, and ensured teams worked on the highest-value items.
- Created and delivered reporting dashboards using Agile metrics (velocity, cycle time, sprint predictability), improving roadmap transparency and leadership decision-making.
- Proactively removed blockers—coordinated access requests, clarified dependencies, and ensured timely status updates across teams and stakeholders.
- Improved delivery predictability by 15% through process optimization and tighter sprint planning practices.
- Championed Agile maturity, coaching teams on best practices and introducing lightweight improvements to workflows, communication norms, and refinement processes.
- Partnered cross-functionally with Product Managers, Engineering, and Operations to align objectives and support continuous delivery of customer-impacting features.
Business Operations Systems Analyst
C Space
Boston, MA
08.2022 - 02.2024
- Delivered Agile project management and product support for a large-scale SaaS resource management platform.
- Project-managed a company-wide system rollout, increasing resource allocation efficiency by 25% and improving utilization transparency across business units.
- Documented user stories, acceptance criteria, and process workflows, turning ambiguous business needs into structured requirements that enabled smooth development and QA.
- Ran sprint demos, training sessions, and user-centered communications for new releases, increasing adoption and reducing support tickets.
- Maintained Jira backlogs, triaging new requests, prioritizing enhancements, and supporting ongoing iterations with Product, Finance, and Operations.
- Reduced scope creep by 10% through improved requirements clarity and stakeholder alignment.
Lead Publications Analyst
Serco Inc.
Boston, MA
01.2020 - 08.2022
- Project-managed the delivery of highly regulated technical documentation supporting mission-critical Navy systems.
- Ensured 100% compliance with government standards through rigorous project planning, documentation management, and stakeholder engagement.
- Partnered with engineers, compliance teams, and program leaders to maintain prioritized backlogs, track milestones, mitigate risks, and ensure on-time delivery.
- Introduced workflow improvements that reduced rework cycles by 30%, saving 240 labor hours annually.
- Communicated complex technical information clearly to diverse audiences, ensuring understanding across engineering, compliance, and leadership.
Configuration Analyst
Serco Inc.
Boston, MA
11.2018 - 01.2020
- Maintained data accuracy (99.9%) across seven Navy databases, ensuring traceability and reliability of thousands of deliverables.
- Served as a cross-functional liaison, improving collaboration and reducing project timelines by 10% through improved communication pathways and requirement clarification.
Education
Bachelor of Arts - English, Cultural Anthropology
Rollins College
Winter Park, Florida05.2018
Skills
- Agile metrics tracking
- Agile coaching
- Agile project management
- Sprint planning
- Facilitating Agile ceremonies
- Backlog management expertise
- Impediment removal specialist
- Agile maturity development
- Jira & Confluence administration expertise
- Management of complex multi-departmental initiatives
- Strategic and detailed alignment
- Maintain progress across workstreams with consistent visibility
- Metrics-driven decision making
- Workflow optimization expertise
- Software development lifecycle
- Kanban knowledge
- Stakeholder management
Certification
- Certified Scrum Master (CSM) - ScrumAlliance (Oct 2024)
Timeline
Scrum Master
C Space
02.2024 - 11.2025
Business Operations Systems Analyst
C Space
08.2022 - 02.2024
Lead Publications Analyst
Serco Inc.
01.2020 - 08.2022
Configuration Analyst
Serco Inc.
11.2018 - 01.2020
Bachelor of Arts - English, Cultural Anthropology
Rollins College