Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Worsley

Stoughton

Summary

Dynamic bartender with extensive experience at Amelia’s, recognized for exceptional customer service and strong multitasking abilities. Proven track record in crafting high-quality cocktails and fostering positive relationships, resulting in increased customer satisfaction. Highly reliable team player, adept at managing high-volume environments while ensuring compliance with health and safety regulations.

Overview

23
23
years of professional experience

Work History

Bartender

Amelia’s
08.2014 - Current
  • Prepared and served beverages following standard recipes to ensure quality and consistency.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Assisted in inventory management by tracking supplies and notifying management of low stock levels.
  • Engaged with customers to provide excellent service and promote menu items effectively.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Participated in training sessions to develop skills in customer interaction and beverage presentation.
  • Supported bartending staff during busy shifts, ensuring timely beverage delivery to patrons.
  • Learned cocktail preparation techniques and enhanced knowledge of spirits and drink pairings.
  • Building reports with patrons, upselling, accurate and consistent drinks along with responsible beverage service.

Bartender

Alfredo’s
02.2012 - 03.2016

Served serval long time locals, with keno and responsible beverage service with quality bar dishes.

Bartender

Canton Town Club
12.2002 - 04.2012

Worked in several city establishments. Also Fine dining at country clubs. Familiar with college neighborhoods and local bars with regulars. Work well with high volume and build reports when time allows.

  • Crafted and served a diverse range of cocktails, ensuring high standards of quality and presentation.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Education

Psychology

Suffolk University
Boston, MA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Amelia’s
08.2014 - Current

Bartender

Alfredo’s
02.2012 - 03.2016

Bartender

Canton Town Club
12.2002 - 04.2012

Psychology

Suffolk University
Elizabeth Worsley