Elizabeth "Steel" McDonald
Manchester-by-the-Sea
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. I devote my time in the workplace to give every customer a positive and memorable experience. I am an affectionate Babysitter with hands-on experience monitoring the well-being and safety of children. I am energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. I am an alert and organized individual dedicated to maintaining child-friendly environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
After School Counselor
Heather Depriest
09.2024 - Current
- Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
- Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
- Maintained accurate records on student attendance.
- Built productive, lasting connections with individual students.
Singing Beach Club Employee
Alexina Carey and Christopher Rose
05.2023 - Current
- Waiting on tables during lunch and dinner shifts, as well as during events such as weddings, themed events, and opening events.
- Managed gate entries to ensure that only club members were receiving the benefits of their club.
- Cleaning the locker rooms and doing laundry to keep the club clean and organized for members' usage.
- Working hand in hand with a coworker to manage the Singing Beach Club snack bar.
- Worked successfully with coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Babysitter And Mother's Helper
Multiple Employers
05.2022 - Current
- Responded quickly to any emergency that may arise during babysitting hours.
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Collaborated with parents regarding their expectations of babysitting services provided.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with daily living activities such as bathing, dressing, and meal preparation.
Antique Table
Oscar Guerrera
12.2021 - 06.2022
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Answered incoming calls with appropriate greetings and provided information about menu items or services offered.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Provided menus and answered questions about menu items and specials.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Assisted servers as needed, including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Packaging orders and ensuring customers were receiving what they asked for.
Education
Manchester Essex Regional High School
Manchester-by-the-sea, MA06-2026
Skills
- Active listening
- Problem resolution
- Excellent communication
- Flexible and adaptable
- Great with children
- Punctual and organized
- Teamwork and collaboration
- Friendly, positive attitude
Affiliations
- Crafting
- Lacrosse
- Exercising
- Spending time with friends and family
Languages
Spanish
Limited
Certification
- CPR Certification acquired in November 2024
- EEC Certification acquired in September 2024
- Drivers License Acquired November 2024
Accomplishments
- Received an award for high honors in CP chemistry
Education and Training
High School Student, Manchester Essex Regional High School
Timeline
After School Counselor
Heather Depriest
09.2024 - Current
Singing Beach Club Employee
Alexina Carey and Christopher Rose
05.2023 - Current
Babysitter And Mother's Helper
Multiple Employers
05.2022 - Current
Antique Table
Oscar Guerrera
12.2021 - 06.2022
Manchester Essex Regional High School
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