Ella Whiting
Attleboro
Summary
Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
Work History
Underwriting Assistant
United States Liability Insurance
Wayne
01.2024 - Current
- Responded promptly to inquiries from internal departments regarding underwriting matters.
- Provided technical assistance to underwriters regarding product development, pricing strategies and coverage changes.
- Collaborated with other departments such as Claims or Accounting when necessary.
- Identified discrepancies in policy information and applied necessary corrections.
- Reviewed insurance policies to determine coverage and eligibility for claims.
- Entered claim information accurately into database systems.
- Managed workload to meet or exceed productivity and quality standards.
Camp Counselor, Childwatch Attendant, Lifeguard
Attleboro Norton YMCA
Attleboro
05.2022 - 08.2024
- Coordinated and led group activities for campers and counselors
- Tracked attendance Met with staff to discuss rules, regulations and work-related problems
- Directed Swim Lessons Administered first aid and notified emergency medical personnel
- Assessed needs and interests of individuals and groups and planned activities accordingly.
Lifeguard
City Of Attleboro
Attleboro
06.2023 - 08.2023
- Assisted with swim lessons for guests and members of the facility.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed emergency rescues when necessary.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Collaborated closely with team to identify issues and quickest methods for remediation.
Front Desk Ambassador
Attleboro Recreation
Attleboro
05.2021 - 07.2021
- Signed guests into the pool while always managing capacity limits
- Verified guest information and registered new guests into the database using excel
- Collected money for memberships and promoted day and seasonal passes
- Educated guests on pool security features and instructed on important information regarding safety protocols and procedures
- Oversaw fast-paced front desk operations and guests' needs at a busy facility
Education
Bachelor of Science - Information Systems
University of South Alabama
Mobile, AL05-2027
High School Diploma -
Attleboro High School
Attleboro, MA06.2023
Skills
- Attention to Detail
- Dependable
- Decision Making
- Analytical Thinking
- Technical Troubleshooting
Timeline
Underwriting Assistant
United States Liability Insurance
01.2024 - Current
Lifeguard
City Of Attleboro
06.2023 - 08.2023
Camp Counselor, Childwatch Attendant, Lifeguard
Attleboro Norton YMCA
05.2022 - 08.2024
Front Desk Ambassador
Attleboro Recreation
05.2021 - 07.2021
Bachelor of Science - Information Systems
University of South Alabama
High School Diploma -
Attleboro High School