Ellen Mann
Milton
Summary
A seasoned HR leader with a proven track record at Arbella Insurance Group, I excel in organizational development and fostering diversity and inclusion. My strategic initiatives have significantly enhanced workplace culture and leadership stability, demonstrating a unique blend of talent management and interpersonal skills.
Human Resources leader with substantial experience in talent management, employee relations, and organizational development. Adept at fostering team collaboration and driving results, known for adaptability in dynamic environments. Skilled in strategic planning, conflict resolution, and performance management with strong emphasis on aligning HR practices with business objectives. Respected for reliability and effective communication.
Developed strong leadership and strategic planning skills in fast-paced corporate environment. Proficient in talent acquisition, employee development, and conflict resolution. Seeking to transition these skills into new field to drive organizational success and foster positive workplace culture.
Overview
33
33
years of professional experience
Work History
Head of Human Resources
Arbella Insurance Group
06.2017 - Current
- Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Implemented effective performance management systems for ongoing employee development and growth.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
- Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
- Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
- Oversaw benefits administration, optimizing offerings while controlling overall costs.
- Championed diversity and inclusion efforts, fostering a more inclusive workplace environment.
- Collaborated with legal counsel on employment law matters, mitigating risks associated with non-compliance or litigation.
- Developed comprehensive onboarding programs to improve new hire retention and productivity.
- Spearheaded leadership development programs, cultivating future organizational leaders from within the company ranks.
- Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
- Instructed senior leaders on appropriate employee corrective steps.
- Discovered and resolved complex employee issues that affected management and business decisions.
Director of Human Resources
Arbella Insurance Group
12.2014 - 06.2017
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Increased employee engagement with open communication channels and regular feedback opportunities.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
- Managed other HR staff and oversaw completion of tasks and initiatives.
Human Resources Talent Manager
Arbella Insurance Group
04.2012 - 12.2014
Senior Human Resources Business Partner
Arbella Insurance Group
03.2007 - 04.2012
- Coached managers on effective communication techniques, promoting greater transparency within the organization.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Introduced company-wide diversity and inclusion programs, fostering a more inclusive workplace culture.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
HR Consultant
Mercer HR Services
01.2005 - 02.2007
- Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
- Organized team-building events and activities to foster collaboration, increase morale, and improve overall productivity among staff members.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
- Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
Senior Human Resources Business Partner
Putnam Investments
05.1992 - 04.2003
- Coached managers on effective communication techniques, promoting greater transparency within the organization.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
Education
Bachelor of Arts - Business
Saint Anselm College
Manchester, NH05-1992
Skills
- HR policies development
- Performance appraisals
- Organizational culture
- Diversity and inclusion
- Employee relations
- Organizational development
- Talent management
- Succession planning
Boston Business Journal Best Places to Work Company for 16 consecutive years
My team was essential in keeping Arbella as a Best Places to Work in Boston
Timeline
Head of Human Resources
Arbella Insurance Group
06.2017 - Current
Director of Human Resources
Arbella Insurance Group
12.2014 - 06.2017
Human Resources Talent Manager
Arbella Insurance Group
04.2012 - 12.2014
Senior Human Resources Business Partner
Arbella Insurance Group
03.2007 - 04.2012
HR Consultant
Mercer HR Services
01.2005 - 02.2007
Senior Human Resources Business Partner
Putnam Investments
05.1992 - 04.2003
Bachelor of Arts - Business
Saint Anselm College
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