Ellen Mhlahliwane
Dubai,MA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Ok Zimbabwe
Harare
01.2020 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Cashier
Ok Zimbabwe
Harare
01.2016 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
GED -
Hatfield High School
HarareSkills
- Sales Development
- Promotional support
- Payment Processing
- Order Processing
- Client Account Management
- Upselling
- Customer Needs Assessment
- Contract Preparation
References
References available upon request.
Timeline
Sales Associate
Ok Zimbabwe
01.2020 - 03.2024
Cashier
Ok Zimbabwe
01.2016 - 01.2020
GED -
Hatfield High School
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