Elliann Grondin
Feeding Hills
Summary
Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator
Baystate Medical Center
Springfield
06.2023 - Current
- Coordinated complex scheduling for senior leadership and departmental meetings, optimizing time management through Outlook and Teams.
- · Organized workflow processes, enhancing efficiency in leadership operations.
- · Prepare and review timely meeting minutes within established deadlines
- · Maintain a well-organized filing system to ensure easy access to important records and documents.
- · Handle phone calls and respond to inquiries from customers, vendors, and other external contacts, ensuring timely communication.
- · Manage office supplies inventory.
Staff Assistant
Baystate Medical Center
Springfield
01.2015 - 06.2023
- Managed scheduling for multiple departments to ensure smooth operations.
- Facilitated training sessions for new staff on operational protocols.
- Payroll for nursing unit
- Take inventory of unit supplies and order
supplies as needed - Facilitated training sessions for new staff on operational protocols.
- File monthly reports
- Work directly with managers on projects
Operations Associate/Monitor Technician
Baystate Medical Center
Springfield
01.2015 - 06.2023
- Observed cardiac monitors, identified irregular/lethal rhythms, and reported to RN. Performed secretarial duties including answering phones, admitting and discharging patients, and creating and filing patient records. Precepted new employees.
- Coordinated daily operations to ensure efficient workflow in healthcare settings.
- Assisted in managing inventory and supplies for medical departments.
- Supported staff training on operational procedures and safety protocols.
Patient Care Technician
Baystate Medical Center
Springfield
01.2005 - 01.2015
- Delivered direct patient care, supporting personal hygiene, skin care, and ambulation while conducting EKGs, glucose testing, and vital sign assessments.
- Assisted patients with daily activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
Education
High School Diploma -
Agawam High School
Agawam06-1996
Skills
- Project coordination
- Calendar management
- Data entry
- Time management
- Customer service
- Team collaboration
- Organized
- Efficient
- Resourceful and Proactive
Committees
- Point of Care committee, 01/01/07
- Communication superuser, 01/01/07
- Clarvia superuser, 01/01/07
Timeline
Administrative Coordinator
Baystate Medical Center
06.2023 - Current
Staff Assistant
Baystate Medical Center
01.2015 - 06.2023
Operations Associate/Monitor Technician
Baystate Medical Center
01.2015 - 06.2023
Patient Care Technician
Baystate Medical Center
01.2005 - 01.2015
High School Diploma -
Agawam High School