Elliot Brillant
Arlington,ME
Summary
Responsible bookseller provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered tailored book recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Bookseller
Harvard Cooperative Society
09.2023 - Current
- Attended information desk and responded to requests for information about discounts, merch, and stock.
- Processed returned materials.
- Processed customer orders; prepared holds to be picked up and notified customers their hold was available.
- Maintained books in order on shelves in assigned areas.
- Completed by-hand sales report from previous days' sales.
Assistant Store Manager
Sherman's: Maine Coast Book Shop
11.2022 - 06.2023
- Processed customer orders; prepared holds to be picked up and notified customers their hold was available.
- Maintained books on shelves in assigned areas in order.
- Submitted weekly orders of backlog and special orders through Ingram/Page and Celerant POS system
- Trained new employees.
Education
Master of Arts - Creative Writing
University of Southern Maine
06.2022
Bachelor of Arts - Illustration, Creative Writing
Massachusetts College of Art And Design
Boston, MA05.2019
Skills
- Adobe Cloud
- Adobe Photoshop
- Adobe Indesign
- Google Suites
- Word
- Excel
Websites
Timeline
Bookseller
Harvard Cooperative Society
09.2023 - Current
Assistant Store Manager
Sherman's: Maine Coast Book Shop
11.2022 - 06.2023
Master of Arts - Creative Writing
University of Southern Maine
Bachelor of Arts - Illustration, Creative Writing
Massachusetts College of Art And Design
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