El Mostapha AGUEROUANI

· Ensures the products and services.

· Handles inquiries and complaints.

· Commercial follow-up

· Making canvases and prospecting for clients

· Order processing

· Ensures customer relationship management

. Handle outbound calls to loan applicants.

. Provide clear and concise advice on debt management services.

. Maintain detailed records of client interactions and services provided.

. Ensure high levels of customer satisfaction through professional and empathetic communication.

· Provide administrative and technical support to admin operators

· Anticipate and plan transport, staff schedules

· Take care of ongoing exchanges with partners (suppliers, carriers, customers,

· Organize, coordinate, and provide information to both travelers and drivers…

· Arrange Transportation and Lodging.

• Planning tasks and establishing schedules,

• Proposal of innovative solutions

• Performs other duties and tasks as required to support the mission

• Team collaboration by communicating and sharing ideas.

• Liaise with management and parents

· Distribution of resources and means linked to the activity (human, technical, and material

· Reconcile physical inventories with computer counts.

· Coordinates with all parts to provide effective support in emergencies

· Annual and cyclic inventory

· Managing projects

· Animation of team debriefing and collecting questions and comments

· Coordinating with Purchase and Accounting services

· Supervise the staff and coordinate with the higher management

· Team management

• Identification of difficulties and resolution of problems

• Improve academic results

• Strengthen motivation and self-esteem

· Carry out continuous students’ assessment

· Exercise educational responsibility

· Manage student diversity

. Prepare content and activities

• Participate in educational meetings with all trades in the establishment

• Think about the media to include: books…

• Research new methods of teaching languages

• Collaborate with teaching staff and administrators