ELSA BEJARANO
Roslindale
Summary
Dynamic server specializing in hospitality service and effective communication. Proven ability to enhance dining experiences through prompt resolution of inquiries. Strong relationship management skills contribute to high levels of customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
IHOP
Boston
06.2023 - 10.2025
- Delivered friendly and efficient guest service to enhance overall satisfaction.
- Accurately processed customer orders and communicated details to kitchen staff.
- Prepared and served food and beverages in accordance with restaurant standards.
- Resolved customer inquiries and concerns promptly to improve dining experiences.
- Managed cash transactions accurately while adhering to company payment procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new servers on menu items and established service protocols.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
The Paramount
Boston
10.2021 - 10.2022
- Delivered friendly and efficient guest service to enhance overall satisfaction.
- Accurately processed customer orders and communicated details to kitchen staff.
- Prepared and served food and beverages in accordance with restaurant standards.
- Resolved customer inquiries and concerns promptly to improve dining experiences.
- Managed cash transactions accurately while adhering to company payment procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new servers on menu items and established service protocols.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with bussers, and kitchen staff to prepare for and serve customers.
Education
Diploma in Business Administration - Business Administration
Universidad Autónoma Gabriel René Moreno
Santa Cruz, Bolivia12-2010
BBA - COMMERCIAL ENGINEER
Universidad Autónoma Gabriel René Moreno
Santa Cruz, Bolivia07-2005
Skills
- Bilingual communication
- Computer operation
- Hospitality service
- B2B sales
- Effective communication
- Relationship management
- Organizational skills
- Executive support
- Work ethic
- Professional demeanor
- Time management
- Team collaboration
References
References available upon request.
Timeline
Server
IHOP
06.2023 - 10.2025
Server
The Paramount
10.2021 - 10.2022
Diploma in Business Administration - Business Administration
Universidad Autónoma Gabriel René Moreno
BBA - COMMERCIAL ENGINEER
Universidad Autónoma Gabriel René Moreno