Emanuel Perez
Lowell
Summary
Results-driven Store Associate skilled in enhancing customer experiences and optimizing store operations. Known for strong inventory management and customer service capabilities, contributing to efficient sales floor activities. Demonstrates effective communication and teamwork to foster a welcoming shopping environment.
Overview
3
3
years of professional experience
Work History
Store Associate
Walmart
Chelmsford
08.2023 - Current
- Operated cash registers and processed customer transactions.
- Provided cash register operations and handled customer payments.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Demonstrated excellent customer service skills at all times.
- Assisted customers in locating products and answering inquiries.
- Assisted customers with product selection, pricing and availability.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Collaborated with team members to enhance customer service experiences.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Stocked shelves and organized merchandise for easy access.
- Maintained clean and organized store environment for safety compliance.
- Assisted in inventory management by tracking stock levels and restocking items.
- Participated in training new associates on store policies and procedures.
- Operated scanning equipment for price checks and stock replenishment.
- Answered telephone to give callers store information and look up order details.
- Organized store displays to ensure maximum visibility of products.
- Answered questions about current promotions and resolved issues according to store policies.
- Translated documents between English and Spanish for client communications.
Education
High School Diploma -
Lowell High School
Lowell07-2025
Skills
- Cash register operation
- Customer service
- Retail sales
- Stock management
- Inventory organization
- Order fulfillment
- Visual merchandising
- Product knowledge
- Team collaboration
- Employee training
- Bilingual communication
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Conflict resolution
- Cash handling accuracy
- Bilingual translation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Associate
Walmart
08.2023 - Current
High School Diploma -
Lowell High School