Emanuel Ramos
Springfield,MA
Overview
8
8
years of professional experience
Work History
Security Officer
MGM Resorts
08.2025 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Responded promptly to incidents, providing assistance and support as needed.
- Conducted regular patrols to identify potential security threats and hazards.
- Collaborated with team members to maintain a secure environment for all visitors.
Security Officer
Allied Universal Security Services
07.2024 - 07.2025
- Assisted in enforcing policies and procedures to uphold safety standards.
- Utilized surveillance systems to monitor activities in designated areas effectively.
- Documented incidents accurately, maintaining detailed reports for review and analysis.
- Participated in training sessions to enhance knowledge of security protocols and procedures.
Sales Associate
Party City
10.2018 - 06.2024
- Managed customer transactions efficiently at point of sale.
- Assisted customers in product selection and provided personalized service.
- Maintained organized and appealing merchandise displays to enhance shopping experience.
- Trained new staff on sales techniques and store policies to ensure consistency.
Education
High School Diploma -
South High Community School
Worcester, MA05.2018
Skills
- Complaint handling
- Conflict mediation
- Punctuality and reliability
- Report writing
Timeline
Security Officer
MGM Resorts
08.2025 - Current
Security Officer
Allied Universal Security Services
07.2024 - 07.2025
Sales Associate
Party City
10.2018 - 06.2024
High School Diploma -
South High Community School