Emile Galvez
Framingham
Summary
Compassionate Pet Hotel Associate known for high productivity and efficiency in task completion. Possess specialized skills in animal care, customer service, and facility maintenance to ensure optimal operation of pet boarding services. Excel in empathy, communication, and problem-solving to enhance guest satisfaction and animal welfare.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pet Hotel Associate Lead
Petsmart
Framingham
06.2019 - Current
- Collected and recorded animal information, such as weight, size, physical condition, treatments received, medications given and food intake
- Mixed food, liquid formulas, medications, and food supplements accorded to instructions, prescriptions and knowledge of animal species
- Examined and observed animals to detect signs of illness, disease and injury
- Responded to questions from patrons and provided information about animals, such as behavior, habitat, breeding habits, and facility activities
Assembly Line Worker
Terumo
Ashland
02.2019 - 06.2019
- Identified equipment problems and informed supervisor
- Performed quality checks on products and parts
- Operated machinery and heavy equipment, such as forklifts
- Finished products and prepared them for shipment
Breakfast Server
Holiday Inn
Marlboro
01.2018 - 03.2019
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Greeted and accommodated guests, building positive experience from first interaction
Assistant Manager
Itzaparty
Natick
07.2013 - 12.2018
- Coordinated employee schedules according to staff availability and processed time-off requests
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Interviewed potential job candidates and made hiring recommendations to general manager
Education
HIGH SCHOOL DIPLOMA -
Joseph Keefe Technical High School
Framingham, MA05.2012
Skills
- Conflict Resolution
- Packaging
- Merchandising
- Cross-Functional Team Leadership
- Forklift
- Time management abilities
- Dependable and responsible
- Delegation and validation of team task
- Loader Operation
- Animal care
- Customer service
- Decision-making
Certification
- Driver's License
- Forklift Certification
- OSHA
Timeline
Pet Hotel Associate Lead
Petsmart
06.2019 - Current
Assembly Line Worker
Terumo
02.2019 - 06.2019
Breakfast Server
Holiday Inn
01.2018 - 03.2019
Assistant Manager
Itzaparty
07.2013 - 12.2018
HIGH SCHOOL DIPLOMA -
Joseph Keefe Technical High School