Emily Achatz
Boston
Summary
Dynamic and dedicated professional with a strong background in customer service at a multitude of businesses. Proven ability to enhance student experiences through effective communication and problem-solving. Skilled in multitasking and information literacy, consistently delivering efficient support and fostering a collaborative environment. Committed to maintaining high standards of service and operational excellence.
Overview
3
3
years of professional experience
Work History
Sawyer Library Assistant
Suffolk University
Boston
10.2024 - Current
- Assist students in finding items around the library.
- Assist students with operating the computers and printing.
- Get books from behind the counter for students and staff.
- Check out books and other materials to students and staff.
Crew Team Member
Wendy's
Nashua
06.2025 - 08.2025
- Took orders in the drive-thru and the front counter.
- Cashed out customers in the drive-thru and front counter.
- I made burgers and other sandwiches.
- Bagged food.
Cashier
Big Y World Class Market
Enfield
10.2024 - 11.2024
- Bagged groceries.
- Engaged in conversation with the customers.
- Processed customer transactions efficiently at the retail checkout.
- Maintained accurate cash register and balanced daily cash drawer.
Crew Team Member
Wendy's
Enfield
06.2022 - 09.2023
- I took orders in the drive-thru and at the front counter.
- Cashed customers out in the drive-thru and front counter.
- Maintained the cleanliness of the dining area and kitchen equipment throughout shifts.
- Operated cash register, accurately processing customer transactions.
Education
Bachelor of Science - Criminal Justice
Suffolk University
Boston, MA06-2028
High School Diploma -
Longmeadow High School
Longmeadow, MA06-2024
Skills
- Customer service
- Time management
- Team collaboration
- Communication skills
- Active listening
- Multitasking capacity
- Problem-solving aptitude
- Troubleshooting
- Teamwork
- Information literacy
- Conflict resolution
Affiliations
- Reading
- Knitting/crocheting
Timeline
Crew Team Member
Wendy's
06.2025 - 08.2025
Sawyer Library Assistant
Suffolk University
10.2024 - Current
Cashier
Big Y World Class Market
10.2024 - 11.2024
Crew Team Member
Wendy's
06.2022 - 09.2023
Bachelor of Science - Criminal Justice
Suffolk University
High School Diploma -
Longmeadow High School
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