Annette Rios
Haverhill
Summary
Accomplished Tax Examiner with a proven track record at the IRS, enhancing departmental efficiency and accuracy through expert workload management and meticulous auditing techniques. Excelled in leadership and teamwork, significantly streamlining audit processes and reducing tax assessment errors. Skilled in both oral communication and attention to detail, demonstrating a commitment to excellence and client satisfaction.
Overview
25
25
years of professional experience
Work History
Tax Examiner
IRS
06.2010 - 04.2025
- Ensured timely processing of returns through efficient workload management and attention to detail.
- Communicated with taxpayers in writing and by telephone.
- Collaborated with team members to enhance overall efficiency and effectiveness within the department.
- Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
- Streamlined the audit process for faster completion and more accurate results.
- Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
Clerk
IRS
03.2000 - 06.2010
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
Data Entry
Lawrence High School
06.1988
Skills
- Recordkeeping and documentation
- Deduction legitimacy
- Payment plan processing
- Basic accounting principles
- Oral communication
- Auditing Techniques
- Client Confidentiality
- Payment Processing
- Regulatory knowledge
- Tax code interpretation
- Research abilities
- Verbal and written communication
- Research and documentation
- Tax Return Filing
- Transaction tax preparation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Leadership skills
- Multitasking
- Excellent Communication
- Professionalism
Languages
Spanish
Elementary
Timeline
Tax Examiner
IRS
06.2010 - 04.2025
Clerk
IRS
03.2000 - 06.2010
Data Entry
Lawrence High School
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