Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emily Ciulla

Lynnfield

Summary

Experienced Director of Rehabilitation with 17 years of healthcare, management, leadership, rehabilitation, and therapy experience. Oversees day-to-day operations to deliver high-quality services and achieve optimal outcomes for residents. Seeking a new position in the healthcare industry to utilize transferable skills while maintaining a current MA OT license. Directs clinical management of rehab facility to promote quality improvement, care planning, and positive clinical utilization to meet program standards. Goal-driven Healthcare Administration professional skilled in recruiting, training, and managing employees to deliver exceptional healthcare services. Highly organized and hardworking with excellent planning and program management abilities. Experienced in clinical liaison roles, collaborating with interdisciplinary team members including healthcare providers, doctors, nurses, and outside healthcare professionals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Rehabilitation

HealthPRO Heritage
05.2025 - Current
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Communicated with patients, ensuring that medical information was kept private.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Occupational Therapist

Fox Rehabilitation Services
06.2023 - Current
  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Coordinated interventions with multidisciplinary treatment team.
  • Performed evaluations and assessments to recommend best treatment for individual patients.
  • Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
  • Established compassionate and caring relationships with patients.
  • Responsible for scheduling, organization, and planning of individual treatment sessions weekly.
  • Consulted and coordinated with members and staff of multiple ALF communities
  • Recommended equipment to use in-home to maximize opportunities for wellness.
  • Consulted with direct-care staff to implement best methods to achieve therapy goals.
  • Customized standard plans to meet individual abilities and needs.
  • Provided hand therapy to improve patient's ability to use hands and arms after injury or surgery.
  • Adapted environments by making changes to patient homes, workplaces and school environments to promote safety, independence and participation.
  • Helped patients with cognitive and mental health conditions to improve ability to think, learn and memorize.

Occupational Therapist

Alliance At Devereux
10.2017 - 06.2023
  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Coordinated interventions with multidisciplinary treatment team.
  • Performed evaluations and assessments to recommend best treatment for individual patients.
  • Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
  • Assisted Director of Rehabilitation with family meetings, scheduling, and caseload management
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.

Occupational Therapist

Nevins Nursing And Rehabilitation Center
03.2012 - 01.2017
  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Coordinated interventions with multidisciplinary treatment team.
  • Performed evaluations and assessments to recommend best treatment for individual patients.
  • Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
  • Established compassionate and caring relationships with patients.
  • Recommended equipment to use in-home to maximize opportunities for wellness.
  • Consulted with direct-care staff to implement best methods to achieve therapy goals.
  • Performed assessments during treatment to determine progress according to goals.
  • Customized standard plans to meet individual abilities and needs.

Education

Master of Science - Occupational Therapy

Worcester State College
05.2010

Bachelor of Science - Occupational Studies

Worcester State University
05.2009

Skills

  • Goal Setting Experience

  • Clinical Training

  • Intervention Planning

  • EMR / EHR

  • Treatment Implementation

  • Family and Patient Education

  • Medical Records Management

  • Comprehensive case coordination

  • Collaborative patient assistance

  • Direct Patient Care

  • Supervisory experience in clinical settings

  • Networking expertise

  • Cross-functional teamwork

  • Healthcare expertise

Accomplishments

  • Supervised team of 14 staff members.
  • Currently lead the most profitable and successful rehabilitation team in the network region based on quality measures including profitability, patient satisfaction as well as employee productivity.

Certification

  • OTR - Occupational Therapist Registered MA #10036
  • Trained in the area of Medical Coding and Billing by APC


Timeline

Director of Rehabilitation

HealthPRO Heritage
05.2025 - Current

Occupational Therapist

Fox Rehabilitation Services
06.2023 - Current

Occupational Therapist

Alliance At Devereux
10.2017 - 06.2023

Occupational Therapist

Nevins Nursing And Rehabilitation Center
03.2012 - 01.2017

Bachelor of Science - Occupational Studies

Worcester State University

Master of Science - Occupational Therapy

Worcester State College

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Emily Ciulla