Emily Coenen
Sharon
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Party City
02.2024 - 09.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Sharon Highschool
Sharon, MA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Outgoing personality
Languages
Chinese (Mandarin)
Professional Working
Timeline
Sales Associate
Party City
02.2024 - 09.2024
Sharon Highschool
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