Emily Fitzpatrick
West Springfield
Summary
Compassionate and dedicated pre-nursing student with hands-on experience as a Mental Health Technician in an acute inpatient psychiatric facility. Skilled in patient care, observation, and collaboration with healthcare teams to ensure a safe, therapeutic environment. Strong communicator with a proven ability to multitask and problem-solve in high-pressure settings. Currently pursuing an ASN RN degree with a goal of becoming an ICU nurse.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Mira Vista Behavioral Health Center
01.2024 - Current
- Monitor patient behaviors in psychiatric facility, ensuring timely reporting for clinical decisions.
- Collaborate with healthcare teams to provide compassionate crisis care and maintain safety.
- Assist patients with ADLs to promote dignity and comfort.
- Contribute to multidisciplinary team to enhance patient outcomes through communication and problem-solving.
- Perform scheduled safety checks and document results to ensure well-being.
- Support patients with meals and transfers to promote security.
Barista
Starbucks
09.2021 - 01.2024
- Delivered customer service in fast-paced setting, preparing beverages and food while following food safety protocols.
- Demonstrated multitasking and time management to handle high-volume orders efficiently.
- Fostered team environment through clear communication and leadership.
Education
Associate of Science in Nursing -
Holyoke Community College
Holyoke, MA05.2027
High School Diploma -
Agawam High School
Agawam, MA06.2023
Skills
- Patient Care & Observation
- Effective Communication
- Multitasking & Time Management
- Problem Solving & Critical Thinking
- Team Collaboration
Certification
- Certified Nursing Assistant (CNA)
- Excel Nursing Training Institute, June 2025
- Basic Life Support (BLS), American Heart Association
Timeline
Mental Health Technician
Mira Vista Behavioral Health Center
01.2024 - Current
Barista
Starbucks
09.2021 - 01.2024
Associate of Science in Nursing -
Holyoke Community College
High School Diploma -
Agawam High School
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