Emily Haraden
Boston
Overview
6
6
years of professional experience
Work History
Clinical Research Recruitment Coordinator
Adams Clinical
10.2023 - Current
- Recruit study participants via short telephone interviews; make outbound phone calls to achieve appointment scheduling goal
- Oversee and provide quality participant engagement and recruitment services that allow study teams to meet subject enrollment goals
- Promote Adams Clinical to build relationships with potential study participants to ensure retention
- Work independently and with colleagues in the research department to develop and manage recruitment resources
- Ensure timely input and accuracy of information entered into database of clinical study participants
- Monitor study funnels on Salesforce from lead acquisition to randomization and identify potential process improvements
- Review feedback from clinicians and clinical research coordinators and suggest improvements to screening process and marketing approach.
- Maintain open lines of communication throughout entire recruitment process, fostering positive relationships with both candidates and clients.
Sales Associate
LOFT
06.2019 - 05.2024
- Provided quality, friendly, excellent client interactions that ensured brand loyalty
- Prioritized needs and goals of the leadership team and assisted in any way to achieve these goals
- Embraced the values and the fashion trends of the company and displayed them in all client interactions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dermatology Assistant/Scribe/Technician
South Shore Dermatology Physicians
05.2020 - 06.2023
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process
- Enhanced patient care and streamlined physician workflow by accurately documenting medical histories, physical examinations, and procedures in real-time
- Assisted in training of new scribes, sharing best practices for efficient documentation and communication with medical staff.
- Increased physician productivity by handling administrative tasks such as scheduling appointments and managing patient inquiries.
- Assisted physicians during procedures by preparing necessary equipment or supplies ensuring smooth workflow
- Selected appropriate ICD-10 and CPT codes for records.
- Promoted efficiency within the clinic by assisting with front office duties such as answering phones, directing patients, and managing paperwork when needed.
- Prepped and assisted during various medical procedures, such as skin biopsies, and skin cancer surgeries as well as cosmetic procedures
- Updated pathology logs and informed patients of biopsy and culture results
- Association of Certified Dermatology Techs (ACDT) certified
- Served as Gap Year Coordinator.
Sales Associate
Charlotte Russe
04.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Education
Bachelor of Science in Biological Sciences -
Fordham University Rose Hill
Bronx, NY05.2020
Skills
- Written and verbal communication
- Recruitment
- Decision-Making
- Customer Relationship Management
- Customer Service
- HIPAA Compliance
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Salesforce Experience
Awards/Certifications
- Dean's List, Member of Fordham University's Dean's List, 2017, 2020
- CPR and First Aid Training Certified, 2021
Volunteer Experience
- PALS Program, Boston, MA, 06/2019-Current, Counselor/PALS Congratulations Project Ambassador
- Strive for College, Bronx, NY, 2017-2020, Volunteer Mentor
- NY Public Library, Bronx, NY, 2018-2020, Homework Tutor,
- Pedro Arrupe Leadership Council, Bronx, NY, 2018-2020, Council Member
- Marafiki Africa, Arusha, Tanzania, 06/2019-08/2019, Volunteer
Timeline
Clinical Research Recruitment Coordinator
Adams Clinical
10.2023 - Current
Dermatology Assistant/Scribe/Technician
South Shore Dermatology Physicians
05.2020 - 06.2023
Sales Associate
LOFT
06.2019 - 05.2024
Sales Associate
Charlotte Russe
04.2018 - 02.2019
Bachelor of Science in Biological Sciences -
Fordham University Rose Hill
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