Emily Jendrysik
Southampton
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about maintaining productivity and calm in fast-paced environments all while keeping customers satisfied.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
The Boathouse
South Hadley
05.2025 - Current
- Welcomed guests upon arrival, fostering a positive dining experience.
- Managed reservations efficiently using the restaurant's booking system.
- Coordinated seating arrangements to enhance dining space efficiency and guest flow.
- Communicated guest needs and preferences to servers, ensuring timely and personalized service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers and escorted them to their tables.
Dunkin Donuts Crew Member
Dunkin' Donuts
Westfield
09.2023 - 05.2026
- Prepared and served beverages and food items to customers efficiently.
- Operated cash register, processed transactions, and resolved customer inquiries efficiently.
- Collaborated with team members to improve customer experience during peak hours.
- Engaged with customers to deliver friendly service and promptly address concerns.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Ice Cream Server
Northside Creamery
Westfield
02.2024 - 11.2024
- Served a variety of ice cream flavors to customers daily.
- Assisted customers with selecting toppings and desserts.
- Maintained cleanliness of service area and equipment.
- Operated cash register and processed customer transactions.
- Prepared and stocked ingredients for ice cream production.
- Collaborated with team members during busy shifts to ensure efficiency.
- Educated customers about ingredients and flavor options available.
Banquet Staff Member
East Mountain Country Club
Westfield
05.2023 - 09.2023
- Served food and beverages to guests, enhancing event experience.
- Configured banquet rooms to align with event specifications and client preferences.
- Collaborated with team members to ensure smooth event operations.
- Ensured cleanliness and organization of dining and kitchen areas, supporting efficient service.
- Prepared tables, chairs, and decorations for various functions and gatherings.
- Supported event breakdown by cleaning up after functions concluded.
Education
Hampshire Regional High School
Westhampton, MA06-2026
Skills
- Guest management
- Reservation management
- Point of sale
- Cash handling
- Food safety practices
- Cleanliness and hygiene
- Team collaboration
- Customer service
- Communication skills
Timeline
Restaurant Hostess
The Boathouse
05.2025 - Current
Ice Cream Server
Northside Creamery
02.2024 - 11.2024
Dunkin Donuts Crew Member
Dunkin' Donuts
09.2023 - 05.2026
Banquet Staff Member
East Mountain Country Club
05.2023 - 09.2023
Hampshire Regional High School