Emma Hill
Seekonk
Summary
Energetic professional adept at enhancing guest experiences through effective management of service operations. Skilled in coordinating server loads and maintaining entrance areas to streamline processes. Committed to teamwork and efficient task handling in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hostess
University Club
Providence
06.2024 - Current
- Generating a welcoming atmosphere for members and guests during their visits and assisting with any questions or concerns they have regarding the club.
- Anticipating member and guest needs and pre-emptively performing them along with remembering pertinent information for future encounters.
Ambassador
The Barre and Yoga Experience
Plainville
07.2023 - Current
- Welcoming and orienting clients to the studio.
- Assisting the instructor with preparing for and breaking down classes.
- Light cleaning and laundry.
Childcare Provider
Private Nanny
03.2018 - Current
- Maintaining a safe and nurturing environment.
- Overseeing and creating age appropriate activities that further developmental milestones and foster positive growth.
- Light housework and cooking.
Waitress
Wannamoisett Country Club
Rumford
05.2022 - 05.2024
- Providing a pleasant experience for members and guests through food and beverage service while on the golf course and in the dining rooms.
- Establishing a professional relationship with the members throughout their visits to increase rapport and satisfaction.
Hostess
Ichigo Ichie
East Providence
08.2020 - 06.2023
- Seating customers and attending to concerns as they arise.
- Supporting wait staff while simultaneously packing food orders to go.
Swim Instructor
Everwood Day Camp
Sharon
06.2022 - 08.2022
- Creating and instructing swim lessons for children of varying ages and skill levels.
- Overseeing and ensuring the safety of the campers while using the aquatic facilities.
Education
Bachelors of Science - Nursing
Rhode Island College
Providence, RI12-2025
High School Diploma -
Seekonk High
Seekonk, MA05.2021
Skills
- Interpersonal skills
- Tableside etiquette
- Team collaboration
- Attention to detail
- Multitasking
- Reliability
- Time management
- Customer service
Certification
- Certified Nursing Assistant
- First Aid/ CPR Certified
- TIPS Certified
Community Service
- CCD Instructor, Faith based education for children
- Daycare Provider, Volunteer support for early childhood programs
Programs
- Sigma Theta Tau Honors Society
- RIC CEO Program
Timeline
Hostess
University Club
06.2024 - Current
Ambassador
The Barre and Yoga Experience
07.2023 - Current
Swim Instructor
Everwood Day Camp
06.2022 - 08.2022
Waitress
Wannamoisett Country Club
05.2022 - 05.2024
Hostess
Ichigo Ichie
08.2020 - 06.2023
Childcare Provider
Private Nanny
03.2018 - Current
Bachelors of Science - Nursing
Rhode Island College
High School Diploma -
Seekonk High