Emma Tatelman
Pepperell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BARISTA
Starbucks
10.2021 - Current
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Memorized or referenced readily accessible information to relay to customers.
- Restocked supplies to maintain adequate stock levels.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
- Cleaned and sanitized work areas, utensils, and equipment.
- Collaborated with other partners to ensure a positive customer experience from start to nish.
GUEST/SERVICE ADVOCATE, BARISTA
Target
10.2020 - Current
- Answered guest phone calls and appropriately addressed questions and complaints.
- Operated cash registers and handled cash and card transactions.
- Resolved product or service problems by clarifying guest's complaints and determining cause of problem.
- Processed payments, returns, and exchanges.
- Helped with picking, packing, and pallet building.
- Used RF scanner to load products onto carts for packing and customer delivery.
- Presented and explained drink menu, answering questions to educate customers.
- Trained new baristas on proper co fee preparation techniques as well as the roles and responsibilities as a Target team member.
MED-SURG CLINICAL ROTATION, NURSING STUDENT
Boston Medical Center Hospital
01.2024 - 04.2024
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
- Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
- Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
- Effectively communicated with diverse populations of patients using active listening skills and empathy to build rapport during interactions.
PSYCHOLOGY CLINICAL ROTATION, NURSING STUDENT
St. Elizabeth's Hospital
01.2024 - 04.2024
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations..
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
MED-SURG CLINICAL ROTATION, NURSING STUDENT
Brighman And Women Hospital
09.2023 - 12.2023
- Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
- Assisted in the development of individualized care plans to effectively address each patient''s unique needs and preferences.
FUNDAMENTALS CLINICAL ROTATION, NURSING STUDENT
Spaulding Hospital Cambridge
02.2023 - 04.2023
- Collaborated with healthcare professionals to provide patient-centered care.
- Gathered information from nurses and doctors about patient condition and treatment plans.
- Answered patient call signals to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing sta f.
- Worked under direct supervision of RN to provide bedside care, treatments and clinical documentation for patient.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Education
Bachelor of Science - NURSING
Emmanuel College
Boston, MA05.2025
Skills
- New Hire Training
- Active Listening
- First Aid/CPR
- Organizational Skills
- Dependable and Responsible
- Safe Food Handling Practices
- Product Display
- Solid Problem Solver
- Team Leadership
Certification
- Spanish for Health Professionals
Timeline
MED-SURG CLINICAL ROTATION, NURSING STUDENT
Boston Medical Center Hospital
01.2024 - 04.2024
PSYCHOLOGY CLINICAL ROTATION, NURSING STUDENT
St. Elizabeth's Hospital
01.2024 - 04.2024
MED-SURG CLINICAL ROTATION, NURSING STUDENT
Brighman And Women Hospital
09.2023 - 12.2023
FUNDAMENTALS CLINICAL ROTATION, NURSING STUDENT
Spaulding Hospital Cambridge
02.2023 - 04.2023
BARISTA
Starbucks
10.2021 - Current
GUEST/SERVICE ADVOCATE, BARISTA
Target
10.2020 - Current
Bachelor of Science - NURSING
Emmanuel College
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks