Emmalyn Coe
Bolton
Summary
Motivated and customer-focused Sales Associate with experience in retail sales, client service, and team collaboration. Graduated college three years early after completing college coursework in high school, while earning a 4.0 GPA at both Merrimack College and Middlesex Community College. Skilled at building relationships, meeting sales goals, and creating a positive customer experience.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Medical Device Sales role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hand & Stone Massage and Facial Spa
Hudson, MA
09.2024 - Current
- Sold memberships and packages, achieving commission through effective client engagement and relationship building.
- Delivered exceptional customer service, assisting clients in selecting services and products tailored to their needs.
- Increased membership visibility through targeted promotions. and packages to drive sales and retention.
- Maintained clean, welcoming environment, contributing to overall client satisfaction and retention.
- Process transactions and manage appointments using POS systems.
Teacher
Boys & Girls Clubs of America
Hudson, MA
09.2023 - 02.2024
- Planned and led engaging activities that promoted learning, teamwork, and personal growth.
- Maintained safe, positive, and inclusive environment that supported children's emotional and social well-being.
- Supervised and mentored children in after-school program, fostering their development and confidence.
Receptionist
Tease Hair Salon
Hudson, MA
05.2023 - 09.2023
- Greeted clients and coordinated front desk operations in a fast-paced salon to enhance customer experience.
- Scheduled appointments, answered phones, and addressed inquiries to support efficient workflow.
- Maintained accurate records and facilitated seamless daily operations to improve service delivery.
Education
Bachelor of Business Administration (BBA) -
Merrimack College
Bolton, MA07-2026
Associate Degree - Business Administration & Management
Middlesex Community College
Lowell, MA05-2025
Skills
- Sales & Product Knowledge
- Customer Service
- POS Systems
- Cash Handling
- Product merchandising
- Organization
- Time Management
- Problem-solving skills
- Teamwork and collaboration
- Communication
- Relationship Building
- Microsoft Office
ADDITIONAL INFORMATION
- Graduated College 3 Years Early
- 4.0 GPA at Both Schools
- National Society of Leadership and Success Inductee
- Honors Program Participant
- Leadership & Team Collaboration
- Committed to Customer Satisfaction
Timeline
Sales Associate
Hand & Stone Massage and Facial Spa
09.2024 - Current
Teacher
Boys & Girls Clubs of America
09.2023 - 02.2024
Receptionist
Tease Hair Salon
05.2023 - 09.2023
Associate Degree - Business Administration & Management
Middlesex Community College
Bachelor of Business Administration (BBA) -
Merrimack College