Emmanuel Lopez
Lowell
Summary
Motivated and reliable professional with experience in customer service, youth mentorship, tax preparation, and hands-on labor roles. Bilingual in English and Spanish with a strong ability to communicate effectively with diverse individuals and communities. Experienced in mentoring and supporting youth through positive guidance and leadership, while also maintaining professionalism in client-facing environments such as tax preparation and service roles. Known for adaptability, strong interpersonal skills, and a dependable work ethic in both team-oriented and independent settings. Committed to contributing positively to organizations that support community development and personal growth.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Laborer
Instawork
San Francisco
12.2024 - 02.2026
- Supported event venues, hotels, and stadiums in high-volume environments.• Managed concession stand service and customer interactions during large events.• Assisted with venue setup, cleanup, and logistics operations.• Collaborated with teams on moving and event breakdown tasks requiring efficiency and physical stamina.
Tax Preparer
Liberty Tax Service
Lowell
01.2020 - 04.2023
- Prepared and reviewed individual tax returns for accuracy and compliance.
- Analyzed client financial information to determine appropriate deductions and credits.
- Provided bilingual customer service (English/Spanish) to assist clients with tax questions and documentation.
- Maintained organized records and ensured confidentiality of all client information.
Youth Camp Counselor
Lowell Parks and Rec
Lowell
06.2018 - 08.2019
- Supervised and mentored groups of children and adolescents in a safe, structured camp environment.
- Organized and led recreational, educational, and team-building activities to promote personal growth and social development.
- Provided guidance and positive role modeling to help campers build confidence, teamwork, and decision-making skills.
- Ensured the safety and well-being of campers by maintaining awareness, enforcing camp rules, and responding appropriately to conflicts or concerns.
- Supported campers who were experiencing personal, social, or emotional challenges through patience, communication, and encouragement.
- Fostered an inclusive and respectful environment where all campers felt supported and engaged.
- Collaborated with other counselors and staff to coordinate daily schedules, activities, and supervision responsibilities.
- Assisted with conflict resolution among campers while promoting healthy communication and cooperation.
- Communicated with staff regarding camper progress, behavior, and any concerns that required attention.
Education
Associate of Arts - Music Education
Middlesex Community College
Lowell, MA 09.2024 - 05.2025
Skills
- Bilingual Communication (English & Spanish) – Able to effectively assist and communicate with diverse clients, families, and youth
- Customer Service & Client Support – Experienced in assisting individuals, answering questions, and providing clear guidance in professional settings
- Youth Mentorship & Guidance – Skilled in supporting and mentoring children and adolescents through positive role modeling and encouragement
- Interpersonal Communication – Strong ability to build trust, connect with people, and maintain respectful and professional relationships
- Conflict Resolution & Behavioral Support – Able to help resolve disagreements and guide youth toward constructive solutions
- Team Collaboration – Works effectively with coworkers and staff in fast-paced environments such as camps, events, and service settings
- Adaptability & Problem Solving – Comfortable adjusting to different environments and responsibilities while maintaining productivity
- Attention to Detail – Ensures accuracy when handling financial documents and tax preparation tasks
- Confidentiality & Professional Ethics – Maintains discretion when handling sensitive financial and personal information
- Leadership & Responsibility – Demonstrates reliability when supervising youth and managing responsibilities
- Physical Stamina & Labor Support – Experienced in physically demanding work including event setup, moving assistance, and operational tasks
- Organization & Time Management – Able to manage multiple responsibilities and maintain efficiency in structured environments
Timeline
Laborer
Instawork
12.2024 - 02.2026
Associate of Arts - Music Education
Middlesex Community College
09.2024 - 05.2025
Tax Preparer
Liberty Tax Service
01.2020 - 04.2023
Youth Camp Counselor
Lowell Parks and Rec
06.2018 - 08.2019