Emmanuel G. Demos III

Responsibilities include serving food and drink in a fast paced environment.

• Extensive knowledge of premiere food/spirits and wine items with the ability to upsell on the fly, and cater to the guests needs.
• Daily inventory management of entire bar and anticipating needs for the general upkeep/ functionality of operations
• Interacting with all types of cliental and catering conversations to ensure they feel welcome and harbor their return

Maintenance of 106 accounts in the Rhode Island Commercial/Manufacturing Sector, with a sales goal averaging $7200 per day.

• Determine, prepare and present the appropriate "Grainger Value Proposition" to each account and review how to add value and help with each account's purchasing needs
• Consistently taken a proactive approach to driving sales with each account while utilizing a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger's sales / service channels.
• Establish and/or extend current relationships with customers in a productive and mutually beneficial manner
• Creation of a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering and executing a sales plan that meets or exceeds stated performance targets
• Growth revenue within territory at a 6% increase over previous year, Achieve/exceed stated sales metrics-daily calls, customer face time minutes, contact expansion, large capital project exploration.

Identifying and establishing contact with potential customers proactively, through outbound phone calls and emails.

• Matching Waste Management services with client needs by demonstrating knowledge of the client's pricing and competition, effectively communicating pricing and service strategies, and proactively engaging other waste solutions at property.
• Development of sales strategies to drive growth in the NE/NY markets.
• Assist to identify the opportunities for upcoming products, for development and enhancement of existing products.
• Effectively use Waste Management sales productivity software tools (Salesforce, HireVue assignments, proposal Programs, and pricing tools)
• Ensure effective internal communication across the company and involve multiple channels for complex sales to ensure the bid is won.
• Negotiate the agreement terms and close the sale.
• Meet and exceed monthly/annual sales targets (2017, 107% of goal obtained)

WM-INBOUND ACCOUNT MANAGER

• Securing and updating agreements to improve the overall secure rate of the small/medium business channel.
• Utilize sound retention strategies and effective negotiation skills to minimize rollbacks and prevent the cancellation of clients.
• Establishing and maintaining a high level of customer satisfaction by diffusing and resolving any potential defective reasons.
• Team of 10 was responsible for over 26,000 small/ medium business accounts. Personal stats: On a $22,200 Loss Business/Roll back budget, was responsible for $16,305

($5895/26.5% savings to budget).

WM- INSIDE COMMERCIAL REPRESENTATIVE

• Received and possessed calls from the commercial customers and served them to the

"end-to-end" point department model.

• Maintaining current customers by utilizing creative problem solving and negotiation skills to resolve customer issues.
• Handling service requests or changes and act as the customer's focal point to maintain strong customer relationships with WM.
• Closing new customer sales utilizing a consultative selling approach for both temporary and permanent business.
• Temporary Revenue: $83,895 (98.7% of goal of $85,000) Permanent Revenue $5,374

(132% of goal of $4,075)

Responsible for guiding clients towards a purchase that would best fit their needs, while making a deal that was fair and equitable for both parties.

• Knowledge of all vehicles (new and used), factory packages, and leases offered by Audi.
• Making cold calls and follow up calls for all potential clients to generate business for the dealership.
• Sole representation of the Costco Auto Buying Program, for the New England Market.

Inspected homes for energy problems that would be wasting the homeowner's money, offering several solutions and tips to better the home, and execute a sales presentation in a one visit close environment.

• Product knowledge of every window company, window material, structural breakdown, warranty and translation of fine print within, and contractor and installation methods.
• Guiding clients to make a decision that would not only fit their needs but also their budget as well.
• Responsible for maintaining an 80% pitch rate, 20% close, while closing 50k+ per month in new business.