Emmy Segura Galvez
Framingham
Summary
Dynamic Language Assessment Specialist with Framingham Public Schools, skilled in test administration and effective communication. Successfully managed student placements and enhanced parental engagement through clear explanations of assessment results. Proven ability to resolve conflicts and provide emotional support, fostering a welcoming environment for diverse families. Fluent in Spanish, enhancing multicultural sensitivity.
Overview
11
11
years of professional experience
Work History
Language Assessment Specialist
Framingham Public Schools
02.2024 - Current
- Manage students placements in consultation with others.
- Assess incoming students with the W-Apt, WIDA screener, Pre-las and/ or native language assessment.
- explain test results and different EL programs to parents in order to assist with program placement decisions.
- Translate at schools and for families as needed.
Wraparound Welcome Center Associate
Framingham Public Schools
10.2023 - 02.2024
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- provided assistance to parents by addressing their needs and offering support.
- warmly welcome and engaged with visitors to ensure a positive experiences.
Cashier, Manager
Bomain Pizza Bar and Grill
10.2014 - 09.2023
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Education
High School Diploma -
Framingham High School
Framingham, MASkills
- Multicultural sensitivity
- Test administration
- Data entry
- Scheduling
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Effective communication
- Emotional support
- Interpersonal skills
- Conflict resolution
- costumer Service experience
- Communication Skills
- Thrives in Team environment
- Fluent in Spanish
- Basic Portuguese
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Language Assessment Specialist
Framingham Public Schools
02.2024 - Current
Wraparound Welcome Center Associate
Framingham Public Schools
10.2023 - 02.2024
Cashier, Manager
Bomain Pizza Bar and Grill
10.2014 - 09.2023
High School Diploma -
Framingham High School
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