Eric Coyle
Halifax
Summary
Results-driven Quality Assurance Lead Technician with proven skills in conflict resolution, visual inspection, and team training. Committed to ensuring adherence to quality standards and enhancing product reliability. Results-driven Quality Assurance Lead Technician with a proven track record in problem-solving, team collaboration, and quality assurance. Achieved enhanced product reliability through effective training and conflict resolution strategies.
Overview
30
30
years of professional experience
7
7
Certifications
Work History
Quality Assurance Lead Technician
Park Properties Managment
Boston
10.2020 - Current
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Performed visual inspections of finished products.
- Identified quality problems and recommended solutions.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Trained employees in proper equipment use and product testing procedures.
- Facilitated team meetings to enhance communication and streamline quality assurance processes.
- Prepared reports to communicate results of quality inspection activities to management.
- Documented quality issues and corrective actions to enhance product reliability.
Licensed General Contractor
All Angles Custom Carpentry
Holbrook
05.2015 - 10.2020
- Established work, budgets, and construction timelines to manage and plan projects.
- Managed projects with large labor, equipment, and material budgets.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- conducted project estimating through completion according to the requirements of 780 CMR
Lead Foreman
South Shore House Doctors
Scituate
06.2002 - 05.2016
- Delegated duties to employees based on skillset.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and managed manpower and resource requirements to support project activities.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Resolved conflicts between staff members or customers in a professional manner.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Implemented solutions to enhance team collaboration and improve overall project efficiency.
- Established expectations and motivated crews to consistently meet or beat goals.
Army MOS 11 C
United States Army
Ft Riley
08.1995 - 02.1998
Education
Graduate Certificate - Building Technology & Design
Builder-Tech
Boston, MA08-2019
Associates - Building Construction Managment
Wentworth Institute of Technology
Boston, Massachusetts, MA05-2012
High School Diploma -
Hull High School
Hull, MA05-1995
Skills
- Communication
- Customer service
- Problem-solving
- Training & Development
- Multitasking Abilities
- Conflict resolution
- Visual inspection
- Quality assurance
- Team collaboration
Certification
Unrestricted CSL
Accomplishments
Power Performance Award 2009,2013,2014 SSHD
References
References available upon request.
Timeline
Quality Assurance Lead Technician
Park Properties Managment
10.2020 - Current
Licensed General Contractor
All Angles Custom Carpentry
05.2015 - 10.2020
Lead Foreman
South Shore House Doctors
06.2002 - 05.2016
Army MOS 11 C
United States Army
08.1995 - 02.1998
Graduate Certificate - Building Technology & Design
Builder-Tech
Associates - Building Construction Managment
Wentworth Institute of Technology
High School Diploma -
Hull High School