Eric L. Fardig
Hingham
Summary
Recent Enterprise R&D Product/Component Owner having 15 years of experience in the enterprise software space skilled in the areas of product ownership, business analyst, global services and support and quality assurance/regression testing operations.
Overview
17
17
years of professional experience
Work History
Product Development Analyst – Enterprise Solutions
Data and Analytic Solutions for Bank of New York Mellon
06.2019 - 05.2024
- Most recently coordinated, designed, planned, and assisted in testing a complete UI redesign on .net framework
- Documenting and updating business process documentation for my scrum team
- Supporting sales, product management, support teams and all of our business stakeholders
- Coordinating all aspects of the software development lifecycle to ensure are clearly defined and delivered with time and quality agreements
- Data Analysis for troubleshooting purposes
- Adhere to strict monthly/quarterly release schedule and deliverables with my development team according to regulatory requirements
- Creating functional specs design requirements based off business requirement documentation
- Managing UI design projects for my component in alignment with other component interfaces and external standards
- Managing and working with onshore and offshore team to develop quality assurance regression testing plans to our highest standards
- Cross department collaborations (business partners, project managers) to triage client-based software issues in depth for timely solutioning
- Providing software demonstrations for prospective clients and align to their business lines and show its system interactions across the suite including XML code, ui interactions, stored procedure functionality and querying tools
- 5 years of Agile methodology practices including:
- Daily scrums
- Program Increment planning
- Sprint planning/tracking/execution/retrospective analysis
- AHA Epic planning/tracking/delivering for Product Management
Senior Enterprise Global Service and Support Analyst
Senior Enterprise Global Service and Support Analyst
12.2014 - 06.2019
- Supported and triaged client reported issues in multiple code base areas
- Data analysis for troubleshooting purposes
- Recreated client reported issues to provide R&D quality information for optimal turnaround solutioning
- Hosted weekly client tracking meetings across multiple component teams
- Provided on call support requiring real time triage of production issues with clients
- Hosted training exercises, knowledge share and demonstrations of our components to internal colleagues
- Hosted client demos of our components
QA Regression
Quality Assurance Operations Analyst
09.2008 - 12.2014
- Developed training material in coordination with development teams to assist my teams understanding of the product
- Created multiple best practice standards for automated testing suite
- Lead troubleshooting efforts for all system issues resulting in creating/automating test cases
- Supported the creating and maintaining of custom code base used to process system events in and out of the database
- Tested enterprise suite to include tracking and reported issues internally and externally
- Maintained stability of several internal regression testing environments
Fund Accountant
Brown Brothers Harriman
12.2006 - 05.2008
- Daily cap stock/expense processing of foreign funds
- Daily deadline requirements for market closing activities
- Produced monthly and semi-monthly expense reporting for foreign funds
- Conducted new hire training
Education
Bachelor of Business - Marketing
Bridgewater State University
Bridgewater, MA05.2006
Skills
- Microsoft suite, ultra editing tool, TFS source safe system, Seapine Test Track, Beyond compare/editing, XML, MS/SQL/Oracle, Jira, Confluence, AHA management tool, EAGLE software suite
- Design thinking
- Product strategy
- Product roadmapping
- Data analytics
- Requirements gathering
- Product lifecycle management
- Customer insights
Timeline
Product Development Analyst – Enterprise Solutions
Data and Analytic Solutions for Bank of New York Mellon
06.2019 - 05.2024
Senior Enterprise Global Service and Support Analyst
Senior Enterprise Global Service and Support Analyst
12.2014 - 06.2019
QA Regression
Quality Assurance Operations Analyst
09.2008 - 12.2014
Fund Accountant
Brown Brothers Harriman
12.2006 - 05.2008
Bachelor of Business - Marketing
Bridgewater State University
Hobbies and Interests
Bridgewater State Baseball 2002 – 2005, Golf, Travel
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