Eric Masteller
Hewitt
Summary
Detail-oriented professional with extensive experience in the electrical supply industry. Expertise in developing customer relationships and providing technical assistance to drive sales growth and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Thea Enterprises
Clifton, NJ
12.2023 - Current
- Provided comprehensive technical assistance to optimize pricing strategies and lead time management for electrical cable.
- Gained extensive knowledge of electrical supply industry trends and best practices to inform project development.
- Developed and maintained strong customer relationships through consistent follow-ups and personalized communication.
- Assessed customer needs and communicated price changes proactively to facilitate advantageous stock purchases.
- Managed lead generation efforts using CRM tools, ensuring accurate tracking of potential clients.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Inside Sales Representative
Bell & McCoy
Farmers Branch, TX
12.2019 - 11.2023
- Acquired comprehensive knowledge of electrical supply industry through utilization of training tools and shadowing experienced outside sales representatives.
- Assumed full responsibility for supporting Oklahoma market's electrical supply requirements.
- Utilized in-depth knowledge of Legrand and Cabofill products to enhance project efficiency and client satisfaction.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Cultivated and strengthened relationships to drive customer retention and loyalty.
- Conducted negotiations to finalize pricing and enhance sales outcomes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Materials Handler
Lutron Electronics Co. Inc
Coopersburg, PA
03.2017 - 11.2019
- Executed assembly of light-duty electrical panels, adhering to safety and quality standards.
- Collaborated with team members to optimize efficiency and ensure timely delivery.
- Identified opportunities for continuous process improvements to streamline workflows and reduce bottlenecks.
Education
High School Diploma -
Liberty High School
BethlehemSkills
- Attention to detail
- Exceptional customer service
- Confident in knowledge
- Attentive to customer needs
Timeline
Inside Sales Representative
Thea Enterprises
12.2023 - Current
Inside Sales Representative
Bell & McCoy
12.2019 - 11.2023
Materials Handler
Lutron Electronics Co. Inc
03.2017 - 11.2019
High School Diploma -
Liberty High School