Eric Puffer
Granby
Summary
As a seasoned Service and Engagement Team Lead at Target, I excelled in steering a dynamic front-end team, enhancing customer satisfaction, and optimizing workflow. My expertise in management and customer service, coupled with a proven leadership ability, significantly improved team efficiency and service quality, marking me as a key asset to any future employer.
Overview
1
1
year of professional experience
Work History
Service and Engagement Team Lead
Target
07.2024 - Current
Lead the front end team of a target location that included cashiers, cart attendees, customer advocates, and outside vendors.
Education
Bachelor Of Computer Science - Computer Science
Western New England University
Springfield, MASkills
Customer service
Management
Schedule planning
Leadership
Timeline
Service and Engagement Team Lead
Target
07.2024 - Current
Bachelor Of Computer Science - Computer Science
Western New England University
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