My name is Eric Santiago. I possess six years of experience within the pest control industry, demonstrating expertise in customer service and sales. I am recognized as a quick learner, typically mastering new skills and processes within a week to achieve efficient and effective results. My strong work ethic has often led to roles with minimal supervision, including leadership positions. Furthermore, I am proficient in technology, with a typing speed of 50-60 words per minute, and possess a working knowledge of Microsoft Office Suite and Excel spreadsheets. I have a proven track record of training new employees, leveraging my rapid learning capabilities and established work methodologies. I am bilingual in both English and Spanish. I also understand a bit of Portuguese and have had clients in the past whom I serviced that only spoke Portuguese. I have very good phone etiquette and tend to respond to requests the same day.Possessing fluency in both English and Spanish, and some Portuguese. Furthermore, I maintain excellent phone etiquette and prioritize same-day responses to all inquiries.Currently, I am employed within the pest control sector, possessing a valid pesticide applicator license, and simultaneously completing my allied health program with a focus on sterile processing. My long-term objective involves returning to higher education to pursue a degree in radiology or environmental sciences while maintaining my professional commitments.