Erica Arruda

As the Director of Top Accounts at Indeed, I spearheaded strategic initiatives to strengthen partnerships with Indeed’s largest global clients, driving revenue growth by aligning products and services with their global priorities, including legal contract negotiation, technology roadmapping, implementation, and recruitment marketing.

• Managed and coached a team of National Account Managers dedicated to business development and key account management for Amazon, a top global client.
• Collaborated with Client Success, Product and Marketing leadership to design and implement custom programs that directly support Amazon’s hiring objectives.
• Advocated to Senior Leadership to enhance cross-functional collaboration, securing resources to develop a more direct and strategic approach to large-account partnerships.
• Elevated executive client engagement, establishing long-term strategic roadmaps and executing high-impact partnership initiatives.

In my role as Director of Enterprise - Logistics at Indeed, I led a team of National Account Managers focused on large enterprise logistics customers.

• Developed a high-performing team by providing mentorship, guidance, and opportunities for professional growth.
• Partnered across internal teams to build the go-to-market strategy for the logistics vertical
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Key Accounts Included: Amazon, DHL, Delta Airlines, XPO, C.R England

As the Director of National Accounts Northeast at Indeed.com, I built and led a new enterprise sales team covering territory from Pennsylvania to Maine. I recruited and developed over 25 team members, many of whom advanced into leadership roles and promotions.

• Led a team of National Account Managers who focused on large enterprise business in the Northeast
• Established strategic partnerships across clients in various verticals including Healthcare/Biotech, Finance/Banking, and Retail
• Key Accounts Included: Fidelity, State Street, Liberty Mutual, Citizens Bank, CVS, TJX, Wellpath, Phillips, Steward
• Hired National Account Managers with high retention and advancement through Indeed's business

As a National Account Manager at Indeed, I pioneered market entry as the first sales executive, establishing the company’s presence and driving business expansion. I successfully managed and grew a portfolio, achieving over 300% year-over-year growth.

• Built strong relationships with key decision-makers at the executive level within national accounts organizations.
• Implemented strategic cost per click advertising campaigns for over 25 Fortune 500 companies
• Strategically partnered with Agency Team to grow agency managed accounts
• Created key partnerships with national brands including Liberty Mutual, Citizens Bank, CVS, and Fidelity