Erica DeSousa
Abington
Summary
Dedicated Phlebotomy Specialist with extensive experience at Fleury Medicine and Health, skilled in Venipuncture, Capillary Puncture, Specimen Processing, Order of Draw, Sample Labeling, HIPAA/OSHA, EMR Systems, Handheld ID Systems. Proven ability to enhance patient care through compassionate service and efficient workflow management. Certified in CPR/AED, with a strong attention to detail and commitment to infection control protocols, ensuring safety and quality in all procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Phlebotomy Specialist
Fleury Medicine and Health
01.2014 - 07.2017
- Performed venipuncture using various techniques including straight needle, butterfly needle, syringe methods to accommodate diverse patient needs demonstrated excellent manual dexterity during blood draws, ensuring minimal discomfort for patients throughout the procedure and capillary collection for diverse patient populations focused on pediatrics.
- Ensured compliance with safety protocols and infection control measures.
- Coordinated specimen labeling and handling to maintain integrity.
- Trained new staff on phlebotomy techniques and best practices.
- Managed patient flow to optimize service efficiency in high-volume settings.
- Updated patient records accurately, contributing to better overall continuity of care for each individual.
- Increased accuracy in specimen handling by following strict protocol for centrifugation, aliquoting, and storage procedures.
- Utilized electronic medical record systems effectively for accurate documentation of all phlebotomy procedures performed on patients.
- Immunization, shots and vaccines
- Patient education
- Adhered to local HIPAA standards and maintained patient confidentiality in all interactions.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
Lab Assistant
Valeclin Labs
01.2004 - 01.2008
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Coordinated phlebotomy services to ensure timely patient care and specimen collection.
- Performed venipuncture and capillary puncture techniques skillfully, minimizing patient discomfort.
- Assisted in scheduling patient appointments to optimize workflow and minimize wait times.
- Built strong relationships with patients, creating a comfortable atmosphere that eased anxieties surrounding blood draws.
Education
Associate of Science - Nursing
SENAC
Sao Jose Dos CamposBachelor of Science - Nursing Science
FACESP
Sao Paulo, Brazil06.2024
Skills
- Order of draw
- Blood collection techniques
- Capillary puncture
- Specimen handling
- Venipuncture expertise
- Pediatric phlebotomy
- Geriatric phlebotomy
- Attention to detail
- Butterfly venipuncture
- Certified in CPR/AED
- Phlebotomy technician (PT)
- Patient monitoring
- Finger stick method
- Infection control protocols
- HIPAA
- Data entry
- Specimen collection
- CPR/AED
Certification
CPR/EAD
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Phlebotomy Specialist
Fleury Medicine and Health
01.2014 - 07.2017
Lab Assistant
Valeclin Labs
01.2004 - 01.2008
Associate of Science - Nursing
SENAC
Bachelor of Science - Nursing Science
FACESP