Erica Dobbins
Springfield
Summary
Responsible School Bus Driver operates school bus and other vehicles to transport students to and from designated locations. Conducts safe and orderly loading and unloading of students at specified stops. Communicates bus rules, safety and behavior requirements and addresses improper behavior using appropriate interpersonal skills.
Overview
27
27
years of professional experience
Work History
School Bus Driver
First Student Transportation
09.2009 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
Cashier Supervisor
JCPenney
06.2005 - 09.2009
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Developed and implemented new processes to improve customer service and sales efficiency.
- Created a positive atmosphere in the workplace by recognizing employees' efforts through rewards programs.
Stock Room Associate
JCPenney
01.2001 - 06.2005
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
- Collaborated with team members on various projects related to inventory control management and restocking processes.
Sales Associate
JCPenney
08.1998 - 08.2001
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Attended weekly team meetings to review performance goals and objectives.
Education
Certificate - Medical Billing And Coding
DeVry University
Villa Park, IL07-2025
Skills
- Bus route planning
- Vehicle Maintenance
- Passenger safety management
- Passenger Assistance
- Great attitude
- Safe Driving Practices
- Special Needs Assistance
Education and Training
true,other
Timeline
School Bus Driver
First Student Transportation
09.2009 - Current
Cashier Supervisor
JCPenney
06.2005 - 09.2009
Stock Room Associate
JCPenney
01.2001 - 06.2005
Sales Associate
JCPenney
08.1998 - 08.2001
Certificate - Medical Billing And Coding
DeVry University
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