Erica N. Cannon
Boston
Summary
Results-driven Program Manager and Teacher with a background in education, community engagement, and team leadership. Skilled in developing, implementing, and managing programs that foster academic success, social-emotional growth, and community empowerment. Experienced in training and mentoring staff, building partnerships, and overseeing program operations to ensure high-impact outcomes. Adept at strategic planning, volunteer management, and outreach initiatives that connect children, families, and communities with the resources and support they need to thrive. Committed to creating inclusive, well-structured programs and delivering effective educational support that drives long-term success for individuals and communities.
Overview
19
19
years of professional experience
Work History
Senior Teacher Counselor
Cambridge Housing Authority
08.2021 - Current
- Company Overview: Work Force Program
- Developed and implemented a structured 6th and 7th-grade program, integrating academic support, enrichment, and social-emotional learning (SEL)
- Led and managed a team of four Learning Center Coordinators, providing training and mentorship to enhance program quality
- Designed SEL-based curriculum to support students' emotional regulation, self-awareness, and peer relationships
- Established student-led wellness groups focused on health, self-advocacy, biking, and community engagement
- Created a six-week summer enrichment program integrating STEAM subjects with hands-on learning in math (cooking), environmental science, basketball, and dance
- Partnered with Cambridge Public Schools to align after-school and summer programs with academic learning objectives
- Led project-based learning initiatives, including student research on affordable housing and advocacy projects
- Developed partnerships with teachers and community organizations to provide students with academic and social-emotional support
- Hired and managed volunteers for program outreach, ensuring engagement and community participation
- Work Force Program
Community Organizer
Boston Cyclists Union
01.2020 - 08.2021
- Recruited, trained, and managed a team of volunteers for community biking and outreach initiatives
- Organized public events such as Savor the Square and neighborhood biking programs to promote community engagement
- Managed registration and logistics, ensuring smooth execution of biking and community activities
- Developed partnerships with local businesses and stakeholders to strengthen outreach efforts
- Facilitated resource-sharing tables to distribute information and connect community members with services
Learning Center Coordinator
Cambridge Housing Authority
12.2018 - 01.2020
- Company Overview: Work Force Program
- Supervised daily operations of the homework center and computer lab
- Provided mentorship and academic support to program participants
- Managed student attendance records and case documentation in Salesforce
- Work Force Program
Commonwealth Corps Resident Capacity Builder
Madison Park Development Corporation / Massachusetts Service Alliance
11.2018 - 11.2019
- Designed and led resident leadership training workshops focused on health and wellness for the elderly, promoting well-being and community support
- Created event calendars and coordinated leadership meetings to engage participants in wellness initiatives
- Facilitated outreach training sessions, empowering volunteers and staff to connect with elderly residents
- Processed payroll and W-2 forms for the Peer Health Leader Program, ensuring proper documentation and compliance
Community Engagement Coordinator
Hyde Jackson Square Main Street / LISC AmeriCorps
11.2017 - 11.2018
- Completed outreach survey of 100 participants for the rebranding and renaming of the organization
- Collaborated with local businesses to provide support and training, fostering strong community partnerships
- Managed events and coordinated the efforts of 20 volunteers for beautification projects in Jamaica Plain and Hyde Square
- Developed volunteer policies and procedures to ensure clear communication and expectations
- Coordinated workshops for small business development to support local entrepreneurs
School Age Director
Ellis Memorial Center
11.2005 - 12.2012
- Managed program operations, including coordination of daily activities, curriculum development, and staff supervision to ensure smooth and effective program delivery
- Supervised a team of 5 staff and volunteers, providing guidance, training, and support to foster a positive work environment
- Ensured compliance with local and state licensing requirements, conducting regular audits and maintaining accurate records
- Managed program budget, including tracking expenses, allocating resources, and working within financial guidelines to maintain cost-effective operations
- Developed and implemented strategies to increase enrollment, enhance program offerings, and engage families, contributing to overall program growth and community involvement
Education
Diploma -
Snowden International High School
Boston, MA05.2001
Cambridge College
Charlestown, MA03.2025
General Studies -
Bunker Hill Community College
Charlestown, MA09.2021
Certificate - National Service
AmeriCorps
09.2018
Certificate -
AmeriCorps National Leaders Conference
03.2017
Cosmetology License -
Learning Institute of Beauty and Science
Boston, MA01.2002
Skills
- Program Development
- Strategic Planning
- Team Leadership
- Staff Development
- Community Engagement
- Outreach
- Event Planning
- Volunteer Management
- Technical Proficiency
- Salesforce
- Microsoft Office
- Google Suite
- Canva
Timeline
Senior Teacher Counselor
Cambridge Housing Authority
08.2021 - Current
Community Organizer
Boston Cyclists Union
01.2020 - 08.2021
Learning Center Coordinator
Cambridge Housing Authority
12.2018 - 01.2020
Commonwealth Corps Resident Capacity Builder
Madison Park Development Corporation / Massachusetts Service Alliance
11.2018 - 11.2019
Community Engagement Coordinator
Hyde Jackson Square Main Street / LISC AmeriCorps
11.2017 - 11.2018
School Age Director
Ellis Memorial Center
11.2005 - 12.2012
Cambridge College
General Studies -
Bunker Hill Community College
Certificate - National Service
AmeriCorps
Certificate -
AmeriCorps National Leaders Conference
Cosmetology License -
Learning Institute of Beauty and Science
Diploma -
Snowden International High School
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