Erik Vega
Milford,MA
Overview
12
12
years of professional experience
Work History
Correctional Officer
Department of Corrections
Framingham, MA
07.2019 - Current
- Enforced facility security protocols to maintain order and safety within the correctional environment.
- Conducted regular inspections of inmate housing units to identify potential safety hazards or contraband.
- Monitored inmate behavior, intervening as necessary to prevent altercations or rule violations.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Trained new officers on operational procedures, fostering a culture of safety and teamwork within the facility.
- Developed incident reports detailing disturbances, injuries, or rule infractions for administrative review.
- Implemented conflict resolution techniques to de-escalate tense situations among inmates effectively.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Front Desk Employee
Golds Gym
Milford, MA
01.2017 - 12.2018
- Managed customer check-ins and check-outs to ensure efficient service delivery.
- Provided information on gym services, programs, and promotions to enhance member experience.
- Maintained cleanliness and organization of front desk area for professional appearance.
Sales Associate
American Eagle Outfitters, Inc
Natick, MA
12.2014 - 11.2016
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Maintained merchandise displays and organized stock to optimize sales floor appearance and accessibility.
- Collaborated with team members to achieve daily sales goals, fostering a positive work environment.
Education
Bachelor of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA05-2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Safety and security enforcement
- Observation
- Time management
- Customer service
- Team player mentality
- Patience and composure
Languages
English
Interests
- Powerlifting
- Bodybuilding
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Correctional Officer
Department of Corrections
07.2019 - Current
Front Desk Employee
Golds Gym
01.2017 - 12.2018
Sales Associate
American Eagle Outfitters, Inc
12.2014 - 11.2016
Bachelor of Science - Criminal Justice
Bridgewater State University