Erika Johnson

Serving guests, cleaning, handling money.

• Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions.
• Assisted in training new servers on menu knowledge and service protocols.

• Delivered exceptional customer service in fast-paced dining environment.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Processed payments accurately and efficiently using point-of-sale systems.
• Implemented suggestions for menu improvements based on customer feedback.
• Adapted quickly to changing priorities during peak service hours, maintaining composure under pressure.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Adapted quickly to changing priorities during peak service hours, maintaining composure under pressure.