Erika Parentela
Holyoke
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate Cashier
Fettes wine and spirits
Springfield
2025.01 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed cash and credit transactions accurately at the point of sale.
- Maintained inventory levels by restocking shelves and organizing products.
- Ensured cleanliness and organization of the store to enhance customer experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to create an efficient work environment.
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Helped other team members as needed during peak business times.
- Organized merchandise in the store for easy access by customers.
- Answered phone calls promptly with a professional demeanor.
- Maintained a clean and organized work area throughout the shift.
- Assisted customers in locating items within the store.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Provided information about products and services to customers.
- Performed general housekeeping duties such as sweeping floors, dusting shelves.
- Restocked supplies like paper bags, tissue paper as needed.
- Verified that all prices were accurate before ringing up purchases.
- Followed company safety regulations to maintain safe work environment.
- Reported suspicious behavior, incidents and theft to support loss prevention.
Dishwasher
Compass Group Management
Springfield
2022.09 - 2024.02
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Sanitized surfaces after each use following standard sanitation practices.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Replenished soap dispensers with detergent when necessary.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
Education
GED -
New England Farm Workers
Holyoke, MASkills
- Supply Restocking
- Kitchen station support
- Quality Control
- Sanitizing protocols
- Cleaning and sanitizing
- Restocking skills
- Inventory Management
Timeline
Retail Sales Associate Cashier
Fettes wine and spirits
2025.01 - Current
Dishwasher
Compass Group Management
2022.09 - 2024.02
GED -
New England Farm Workers