Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika A Usuga Posada

Revere

Summary

Dedicated esthetician with expertise in customer service and skin analysis. Proficient in microdermabrasion and sanitization techniques, ready to enhance client satisfaction through customized skincare treatments.

Experienced esthetician skilled in delivering tailored skincare treatments and educating clients on effective routines. Known for strong abilities in high-frequency machine use and infection control, committed to upholding cleanliness standards to ensure client safety and satisfaction.

Accomplished beauty salon manager with a proven track record in team training and operational excellence. Expertise in skincare treatment delivery and client education drives high customer satisfaction and loyalty, fostering a collaborative team environment.

Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Esthetician and Skin Care Specialist

Self Employed Services
03.2023 - Current
  • Delivered customized skincare treatments to enhance client satisfaction and skin health.
  • Educated clients on skincare routines and product usage to promote long-term results.
  • Maintained cleanliness and sanitation standards in treatment areas to ensure safety compliance.
  • Utilized advanced skincare technologies and tools to provide effective treatments and solutions.

Beauty Salon Owner & Manager

Self Employed Services
06.2017 - 04.2026
  • Designed and implemented marketing strategies to enhance brand visibility and attract new clients.
  • Managed daily salon operations, ensuring seamless service delivery and high customer satisfaction.
  • Trained and developed staff on best practices in beauty services and customer engagement techniques.
  • Oversaw inventory management, optimizing product selection to meet client needs while minimizing costs.

Cashier / Server /Line Cook

Gustavo Velasquez
03.2020 - 01.2022
  • Processed customer transactions efficiently, ensuring accuracy and prompt service.
  • Managed cash register operations while maintaining balanced cash drawers.
  • Assisted customers with product inquiries, enhancing satisfaction and loyalty.
  • Trained new staff on point-of-sale systems and customer service standards.
  • Implemented inventory management techniques to reduce stock discrepancies.
  • Monitored checkout area for cleanliness and organization, promoting a welcoming environment.

Cleaner

Top of the Hub Restaurant and Lounge
09.2016 - 02.2018
  • Ensured cleanliness and sanitation of dining areas, restrooms, and kitchen facilities.
  • Operated industrial cleaning equipment to maintain high standards of hygiene.
  • Collaborated with team members to streamline cleaning processes for efficiency.
  • Trained new staff on proper cleaning techniques and safety protocols.
  • Utilized environmentally friendly cleaning products to enhance customer satisfaction and sustainability efforts.
  • Provided exceptional service by maintaining cleanliness during peak dining hours, contributing to overall guest experience enhancement.

Education

Certified Esthetician Training -

Diamond Aesthetics Academy
Lynn, MA
03-2024

Associate of Arts - Bachelor of Fine Arts

El Tecnologico De Antioquia
Medellin, Colombia
11-1994

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Sanitization
  • Microdermabrasion expertise
  • Skincare product sales
  • Eyebrow shaping and tinting
  • Eyelash extension application
  • Infection control
  • Excellent team player
  • Anti-aging treatments
  • Skin rejuvenation
  • Waxing and threading
  • Dermaplaning proficiency
  • Expert skin analysis
  • Customer consultation
  • Sensitive skin care
  • Acne treatment specialization
  • HydraFacials
  • Waxing and laser hair removal

Languages

Spanish
Native or Bilingual

Timeline

Esthetician and Skin Care Specialist

Self Employed Services
03.2023 - Current

Cashier / Server /Line Cook

Gustavo Velasquez
03.2020 - 01.2022

Beauty Salon Owner & Manager

Self Employed Services
06.2017 - 04.2026

Cleaner

Top of the Hub Restaurant and Lounge
09.2016 - 02.2018

Certified Esthetician Training -

Diamond Aesthetics Academy

Associate of Arts - Bachelor of Fine Arts

El Tecnologico De Antioquia
Erika A Usuga Posada