Erin Allen
MEDFORD
Summary
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Realtor
Kadilak Realty Group
10.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Customer Service Representative
East Cambridge Savings Bank
11.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Babysitter
Self-employeed
01.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Cashier
D'Agostino's Delicatessen
09.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Medford High School
Medford, MASkills
- Client relations
- Strong negotiation skills
- Tech-savvy mindset
- Schedule coordination
- Sales negotiation
- Relationship building
- Client-oriented
- Highly professional
- Excellent teamwork
Certification
- First Aid/CPR Certified
Timeline
Realtor
Kadilak Realty Group
10.2023 - Current
Customer Service Representative
East Cambridge Savings Bank
11.2020 - Current
Cashier
D'Agostino's Delicatessen
09.2019 - 03.2020
Babysitter
Self-employeed
01.2017 - Current
Medford High School
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