Erin Edwards
Great Barrington
Summary
Accomplished professional with deep experience in banking operations and employee engagement strategies. Established ability to drive performance optimization, uphold compliance standards, and deliver initiatives that significantly improve team productivity and morale.
Overview
27
27
years of professional experience
Work History
Assistant Manager
TD Bank
Great Barrington
01.2017 - Current
- Effectively managed daily operations to maintain compliance with banking regulations.
- Organized and executed annual Bank at Work events to drive Sales and Revenue.
- Received three WOW Star awards for exceptional service and contributions.
- Excelled as a top performer across key metrics such as SR, LEI, and Salesforce utilization.
Sales Representative
Liberty Mutual
Pittsfield
08.2015 - 04.2016
- Cultivated client relationships to assess insurance needs and preferences.
- Executed detailed policy reviews to guarantee comprehensive coverage for clients.
Store Director
JCrew
Lee
05.1999 - 08.2015
- Sales Associate 1999-2004. I developed a strong work ethic, my voice in a team setting, and a love for achieving goals.
- Sales Manager 2004-2005. Analyzed performance reports, and coached the team to see results.
- ASM 2005-2007. Took the lead in all DORs, establishing a strong skill set in HR, Merch, Ops, and Sales.
- SD 2007-2015. Increased home branch sales by 25%, was a member of the NSO team (Sales Training and Ops), and relocated to three different locations in lateral moves to increase my skill set.
Education
Bachelor of Arts - Political Science
Westfield State University
Westfield, MA05-2004
Bachelor of Science - Criminal Justice
Westfield State University
Westfield, MA05-2004
Skills
- Performance tracking
- Team management
- Time optimization
- Assessment of performance
- Critical thinking
- Execution strategy
- Intrinsic motivation
- Growth-oriented mindset
Timeline
Assistant Manager
TD Bank
01.2017 - Current
Sales Representative
Liberty Mutual
08.2015 - 04.2016
Store Director
JCrew
05.1999 - 08.2015
Bachelor of Arts - Political Science
Westfield State University
Bachelor of Science - Criminal Justice
Westfield State University