Summary
Overview
Work History
Education
Skills
References
Timeline
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Erin McDonnell

Needham

Summary

Dedicated and adaptable student with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to begin a career in accounting, and looking for a position with a firm that will help develop my skill set and prepare me for a postgraduate opportunity.

Overview

4
4
years of professional experience

Work History

Sales Associate

Fairfield University
Fairfield
01.2024 - Current
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed inventory levels and ensured stock availability for customer needs.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Educated students about campus events and programs to enhance engagement.
  • Handled customer inquiries and resolved issues in a timely manner.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Childcare Provider

Private Family Client
Needham
06.2023 - Current
  • Supervised daily activities for children, ensuring safety and engagement.
  • Communicated effectively with parents regarding children's progress and needs.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Assisted children in development of social, communication and problem-solving skills.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.

Food Prep and Sales Associate

A New Leaf
Needham
02.2021 - Current
  • Assisted customers in selecting products and providing product information.
  • Processed sales transactions accurately and efficiently using POS system.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Collaborated with team members to achieve sales goals and improve customer service.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Engaged with customers to build relationships and encourage repeat business.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted coworkers with language barrier and other related social challenges

Education

Bachelor of Science - Accounting And Management

Fairfield University
Fairfield, CT
05-2028

High School Diploma -

Needham High School
Needham, MA
06-2024

Skills

  • Positive and professional
  • Customer service
  • Team collaboration
  • Problem solving
  • Outgoing personality
  • Microsoft Excel
  • Growth-oriented, with a focus on developing skill sets

References

References available upon request.

Timeline

Sales Associate

Fairfield University
01.2024 - Current

Childcare Provider

Private Family Client
06.2023 - Current

Food Prep and Sales Associate

A New Leaf
02.2021 - Current

Bachelor of Science - Accounting And Management

Fairfield University

High School Diploma -

Needham High School

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Erin McDonnell