Erin McDonnell
Needham
Summary
Dedicated and adaptable student with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to begin a career in accounting, and looking for a position with a firm that will help develop my skill set and prepare me for a postgraduate opportunity.
Overview
4
4
years of professional experience
Work History
Sales Associate
Fairfield University
Fairfield
01.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and ensured stock availability for customer needs.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to maintain a clean and organized sales floor.
- Educated students about campus events and programs to enhance engagement.
- Handled customer inquiries and resolved issues in a timely manner.
- Participated in training sessions to improve product knowledge and sales techniques.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
Childcare Provider
Private Family Client
Needham
06.2023 - Current
- Supervised daily activities for children, ensuring safety and engagement.
- Communicated effectively with parents regarding children's progress and needs.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Encouraged positive interactions between children by providing supervision at all times.
- Assisted children in development of social, communication and problem-solving skills.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Food Prep and Sales Associate
A New Leaf
Needham
02.2021 - Current
- Assisted customers in selecting products and providing product information.
- Processed sales transactions accurately and efficiently using POS system.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve sales goals and improve customer service.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Trained new associates on store policies, procedures, and customer service standards.
- Engaged with customers to build relationships and encourage repeat business.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted coworkers with language barrier and other related social challenges
Education
Bachelor of Science - Accounting And Management
Fairfield University
Fairfield, CT05-2028
High School Diploma -
Needham High School
Needham, MA06-2024
Skills
- Positive and professional
- Customer service
- Team collaboration
- Problem solving
- Outgoing personality
- Microsoft Excel
- Growth-oriented, with a focus on developing skill sets
References
References available upon request.
Timeline
Sales Associate
Fairfield University
01.2024 - Current
Childcare Provider
Private Family Client
06.2023 - Current
Food Prep and Sales Associate
A New Leaf
02.2021 - Current
Bachelor of Science - Accounting And Management
Fairfield University
High School Diploma -
Needham High School
Similar Profiles
Joseph StewartJoseph Stewart
Admissions Counselor at Fairfield UniversityAdmissions Counselor at Fairfield University
Alexa GayAlexa Gay
Independent Research – K562 Leukemia Cells at Fairfield UniversityIndependent Research – K562 Leukemia Cells at Fairfield University
Trey AdrianTrey Adrian
Recreation Center Supervisor at Fairfield UniversityRecreation Center Supervisor at Fairfield University
Michael JarvisMichael Jarvis
Associate Director of Development, Athletics at Fairfield UniversityAssociate Director of Development, Athletics at Fairfield University
Tyler GiesekingTyler Gieseking
National Account Manager at GlassdoorNational Account Manager at Glassdoor