Esmeralda Reyes
Lynn
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Cleaner
HHS Industria.
08.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
Lead Cleaner
ABM Industries
11.2023 - Current
- Collaborated with team members to develop best practices for efficient and effective cleaning procedures.
- Contributed to positive workplace morale by fostering open communication channels with colleagues from diverse backgrounds.
- Increased client retention rates through consistent delivery of high-quality services that exceeded expectations.
- Delivered exceptional customer service by actively listening to client needs and providing prompt solutions or adjustments as needed.
- Conducted routine inspections to assess quality of work performed and identify areas for improvement or additional training needs.
- Trained new staff members on proper cleaning techniques, safety protocols, and company policies, contributing to a cohesive work environment.
Restaurant Team Member
Potbelly's Sandwich Shop
04.2025 - 07.2025
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Manager
My Taste
02.2020 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma - Accounting And Technology.
Oratorio Maria Auxiliadora
Republieca Dominicana02.2019
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer service
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Physical stamina
- Professional appearance
- Quality control
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cleaner
HHS Industria.
08.2025 - Current
Restaurant Team Member
Potbelly's Sandwich Shop
04.2025 - 07.2025
Lead Cleaner
ABM Industries
11.2023 - Current
Manager
My Taste
02.2020 - 08.2023
High School Diploma - Accounting And Technology.
Oratorio Maria Auxiliadora
Similar Profiles
CLAIRE ASENACLAIRE ASENA
Administrative officer at Aua Industria Limited, Aua Industria limitedAdministrative officer at Aua Industria Limited, Aua Industria limited
Duane BarlowDuane Barlow
Supervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for HealthSupervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for Health
Robert DilgerRobert Dilger
EXECUTIVE VICE PRESIDENT at HHS, LLCEXECUTIVE VICE PRESIDENT at HHS, LLC
Matthew AddarioMatthew Addario
Mover at First and Goal MovingMover at First and Goal Moving
Carlos BamacaCarlos Bamaca
Product Assembler at MedtronicProduct Assembler at Medtronic