Esteban Kervian
South Hadley
Summary
Dynamic Pharmacy Technician with proven problem-solving skills and a strong commitment to confidentiality and HIPAA compliance. At CVS Pharmacy, I enhanced customer satisfaction through effective complaint resolution and optimized workflows
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
Color Specialist
Yankee Candle
07.2020 - 05.2022
Wax Prep Specialist
Yankee Candle
07.2020 - 05.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to
Education
José R Davila
Coamo PRSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
06.2022 - Current
Color Specialist
Yankee Candle
07.2020 - 05.2022
Wax Prep Specialist
Yankee Candle
07.2020 - 05.2022
José R Davila
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