Ethan Welch
Waltham
Summary
Dynamic and results-driven professional with experience at Home Depot, excelling in merchandise handling and customer service. Proven ability to enhance workflow efficiency, reducing wait times and fostering customer loyalty. Strong in safety procedures and stress tolerance, with a commitment to maintaining a clean and organized environment.
Overview
4
4
years of professional experience
Work History
Lot Associate
Home Depot
06.2022 - 08.2025
- Assisted customers with product inquiries and ensured positive shopping experiences.
- Operated pallet jacks and forklifts safely to manage inventory movement efficiently.
- Collaborated with team members to streamline checkout processes during peak hours.
- Implemented improvements in workflow efficiency, reducing wait times for customers.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Greeted customers entering and exiting store and assisted with carts and umbrellas.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
Volunteer
Our Lady's Catholic Academy
03.2021 - 08.2021
- Developed promotional materials for school events, effectively communicating initiatives to parents and stakeholders.
- Facilitated workshops for parents on educational resources, promoting family involvement in student success.
- Assisted with special events and programs.
Education
Bachelor of Science - Biology
University of Massachusetts, Lowell
Lowell, MA05-2027
High School Diploma -
Waltham Sr High School
Waltham, MA05-2023
Skills
- Heavy lifting
- Cart collection
- Loading and unloading
- Merchandise handling
- Store cleaning
- Lot maintenance
- Safety procedures
- Punctuality
- Cleanliness maintenance
- Stress tolerance
Timeline
Lot Associate
Home Depot
06.2022 - 08.2025
Volunteer
Our Lady's Catholic Academy
03.2021 - 08.2021
Bachelor of Science - Biology
University of Massachusetts, Lowell
High School Diploma -
Waltham Sr High School